Hotel a Valley Mills

“There was a lack of adhesives in the bathtub in our room and I fell.”

“When I arrived the staff was very friendly and helpful. Fresh cookies were available and honors program was offered. The room was clean and comfortable, as well as pleasing to the eye. The pool and hot tub area were clean and welcoming. I did not have breakfast but it appeared to be well liked by the many patrons in the dining area. Although my party only stayed one night, I would stay again given the chance, and recommended others to stay here as well. ”

“The staff that cleaned my room were very efficient and they were very curious. The grounds outside could use a bit more cleaning from cigarette butts. But over all it is a good hotel and desk staff very friendly.”

“Rooms were clean and staff was nice. Our issue was we payed cash and our card was also charged. When I called to let them know I was informed they were already aware and the manager was reimbursing our card. That was Saturday. I have them through the holiday and still no money has been returned as of Wednesday night. I have tried calling hotel several times and I am not getting any answer or the line will be disconnected at times. Definitely will be aware next time we go through this area.”

“Great stay! Comfortable, clean, and we could afford it.”

“👍”

“Not only are the rooms consistently moldy, which will affect anyone’s help, especially if you have asthma… You may find the bathrooms, barely cleaned or mold and mildew around the tub and then if you need help, then you need to move to a different room you’ll be treated badly by people like RUBY and I even lost a full night stay after the night guy said I could move to a clean room and then Ruby said I could move and then she freaked out on me when I came back to move and was verbal and attacked...

“Love the kitchen the light system was unique to me. All around the room was excellent.”

“Great highway access”

“So lovely ! Great job !”

“Breakfast was mediocre at best.”

“Clean”

“Yes but it was broken busted, bugs can get in from outside. No the floor was filthy dirty not been mopped. Then when I wipe up water from tub the floor were very dirty. Turn my white socks very dirty., may not be able to even bleach them. Need weather stripping, and a lot of repair that were previously damaged, I took pictures of all so I not be blamed.... There's more I should have been charged for the stay at all .. should of had a free night... More but I'm tired didn't sleep at all ... They...

“The room was fantastic as always. Great staff that are helpful and friendly, a very good breakfast (one of the reasons we stay here) and everything was just so nice and clean. 10/10.”

“The water in the shower did not get hot.”

“Parking was fine and very close to Baylor. When we got to the room, the sheets were stained. Headed to the bathroom and only had two towels and one washcloth even though we indicated 4 people would be staying in that room. Our other room had no shower curtain and when we called for one the staff handed us the curtain and walked away expecting us to hang it ourselves. ”

“Very clean, friendly staff, great breakfast, nice gym, modern & new”