Hotel a Valley Mills

“Clean rooms, comfortable beds, polite staff”

“Employees made our three day's feel uncomfortable and very unwelcomed. Day and night staff are very rude. Over half the time both room keys didnt work. My son had a seizure the first night there. The hotel had no wheelchair to take him out on and the female employee had no care and just went and sat down. I have to move him from the second floor on the luggage cart :( I will Never stay at this place again!!!!!”

“🙏”

“The elevator wasn’t working the night we arrived but it was the next morning. No cold water in the bathroom sink. The shower curtain was slightly dirty. The staff was good. The breakfast was good.”

“EXCELLENT service, CLEAN property, family friendly”

“Leaving a 3 star because management should have responded a message i had sent 3 days prior to arrival. a NON-REFUNDABLE because pet, plus the pet fee extremely high. Higher than the price of the room Automated message said that but i kept asking if it was correct or it was mispelled , if they could have responded on time would have cancelled and find somewhere else that the fee is less than the daily price. Problem is the management; not employees and not the place”

“Bad”

“Room was clean, Staff very friendly had everything ready when I arrived.”

“I made reservations very far in advance only to find when checking in late in the afternoon that the hotel was full and I was given a handicap room. These rooms are geared for wheelchairs and counters are higher, commode seats are higher, no bedside lighting all lighting overhead and bright!!”

“It was great over all”

“Clean room”

“The showers being broke”

“Great”

“Amazing patio and a fabulous breakfast”

“Great location to downtown Waco. Easy parking, clean, and friendly staff. Would stay again if ever back in the area.”

“No phone in my room. Otherwise everything was very nice.”