Hotel in zona West End, Greenville

“Was perfect but without staff... why? best regard”

“Modern hotel, close to the heart of the town. Beautiful and spacious suites ”

“Great location to everything you need and want without a ton of traffic. Parking was available during the week. Very clean and spacious. Plenty of amenities that we needed. Provided a few laundry pods, dish soap and paper towels. Did need a couple more blankets and dish cloth but we made due. Checkin and checkout very easy-keep your emails with the information because you need all the codes to come and go. Text support was very helpful for me, to confirm anything I needed as I was nervous...

“The room was clean”

“Great !!!”

“The room and the beds are clean and good, but the air conditioner was a bit noisy. The breakfast was nice but not much varieties. The staff are awesome.”

“The room itself was pretty decent although the microwave didn’t work and the bathroom wasn’t that clean.”

“Property clean and centrally located. Quiet in room. Breakfast typical. Front desk personell not very professional - in the morning while I was trying to eat my breakfast they were having personal conversations discussing another employee loudly enough to be hear all over the lobby and breakfast room.”

“no water,did not clean room, no clean towels replaced, could not flush toilet”

“Friendly staff- clean pool- tasty breakfast choices Would help to have larger eating area, a click in bedroom, and hangars and hooks for cloths in room”

“You could tell that they have tried to update the property but still needs a lot of work! For me it was the smoking rooms, even though ours was non-smoking you could smell the next room over smoking through the joining door, which I was very unhappy with!!”

“Very nice and clean”

“Loved Ms. Tracy at the front desk, Ms. Hattie at the omelet station, and Ms. Jenny in the dining area! They are very welcoming, excellent at their jobs, and outstanding representatives of Embassy Suites. Our only complaint is that even if you turn down the air conditioning, it appears to be regulated and will only go so low.”

“Everything”

“Lovely facilities, conveniently located.”

“The moment when you get to a hotel and everything is “as it should be” is great. That’s usually all i need but the bonus moments are worth mentioning. There’s an incredible coffee shop in the shared courtyard, probably one of the best roasters in the US- Methodical. The hotel bar has a genuinely lovely human making you feel at home. I had a particular ice request with my soda water, simple order but one that brings me simple comfort. He welcomed my inquiry, laughed WITH me for a second as I...

“Clean room, friendly helpful staff!”

“AC not working at n lobby. Room at very back of hotel and WiFi was weak. Room smelled musty. Hair dryer didn’t work. Microwave was not cleaned, had food residue in it. Tub did not have a stopper and I laid a wash cloth on the drain. The cloth was black when removed. Security latch was loose.”