Caraibi: Vacanze di lusso

Everything was great! From the entrance to exit. Room, pools, food, drinks, service, people! Santiago was a great help. The ocean was a little bit upsetting though, I guess not a season in the middle of August.

Una struttura bellissima, ben tenuta, il personale allegro e gentile, I ristoranti sono diversi e senza prenotazione comunque ben organizzati, la colazione è incredibile da quanto è fornita.

La struttura è molto bella,curata in ogni dettaglio.camere spaziose pulite e comode.mobile nuovi.bagni puliti ed efficienti.personale cordiale e disponibile.cibo valido e di qualità.scelta varia.all inclusive comodo

Una struttura bellissima, ben tenuta, il personale allegro e gentile, I ristoranti sono diversi e senza prenotazione comunque ben organizzati, la colazione è incredibile da quanto è fornita.

Complessivamente buono, mancano strutture di divertimento serale per il pubblico che si vuole divertire un po’ di più

Everything was great! From the entrance to exit. Room, pools, food, drinks, service, people! Santiago was a great help. The ocean was a little bit upsetting though, I guess not a season in the middle of August.

Una struttura bellissima, ben tenuta, il personale allegro e gentile, I ristoranti sono diversi e senza prenotazione comunque ben organizzati, la colazione è incredibile da quanto è fornita.

Everything was great! From the entrance to exit. Room, pools, food, drinks, service, people! Santiago was a great help. The ocean was a little bit upsetting though, I guess not a season in the middle of August.

Atlantis has always been a fantastic place for me, and this trip was no exception. I had an amazing time, but there were a few minor inconveniences. First, the old cabana’s pool was unavailable, which I had known about beforehand as they informed us and I believe gave a discount so I cannot fault them for that. Second, and really my only main issue was I booked a room at the Cove specifically because it’s adults-only, and I came to relax. Unfortunately, there was a child/infant in the room next to me or across the hall who cried the entire time. I can handle a little bit, but not when I’m staying at a property that’s supposed to be designed to avoid situations like those and this was not one or twice. It was daily at an insane volume. Despite these small issues, the staff at Atlantis was incredible. They went above and beyond to make our trip memorable and hassle-free. I’m already looking forward to returning and hopefully seeing the new pool when it’s finished.

Staff are not helpful at all. Most don’t speak English which I understand we are in DR but it makes it so hard to find information or ask for help. Many times we were laughed at for not being able to understand them. One time we just walked out of a restaurant because the server was so rude. We missed out on our already paid transportation to the airport because no one would help us and they just got us a taxi instead. Luckily we had the cash to pay for it because we were made to think it was our prepaid car service that we ordered thru Expedia. The 3 restaurants they have are good but the buffet was ok. Overall, I loved having a swim up pool and the place is very clean. I just wished as an American English speaking family I felt more welcomed and not shamed. So I wouldn’t advise you to go if you know zero Spanish.