Hotel a Willoughby

“This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.”

“Excellent stay!!! Clean Room. Friendly staff and good manager help.”

“Purtroppo il riscaldamento in camera mia non funzionava adeguatamente (con -20 C all’esterno).”

“Full laundry, AC in room. Very clean. Plenty of options to eat around here. You won’t find a better price on the area. Highly recommend! Oh, and the staff is very friendly.”

“This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

“Breakfasts were great”

“Enjoyable stay . Great location. Friendly staff . The only way to improve would be the breakfast menu needs a vegan option like oatmeal or grits !( Not the instant variety. )”

“Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!”

“Everything was good!”

“Pros: Clean and large room/ easy to adjust thermostat/ clean and safe elevator/ breakfast was decent/ quiet at night even with a pre-teen girl party down the hall/ bathroom was well-equipped with toiletries and hairdryer/ location is great for visiting local wineries Cons: TV did not work at first and clerk couldn't help- I had to trouble-shoot it myself, which required climbing up behind it and unplugging and plugging various components/ There was only one evening desk clerk for a full hotel”

“A good place to stay when visiting Mentor. The room I stayed in was clean, the bed was comfortable, the bathroom was clean, and amenities like fridge and microwave were there for us. The front desk staff member was friendly and helpful during check-in. There was complimentary continental breakfast included with the stay. ”

“Very clean room. Staff were amazing. Great breakfast and just an overall great place. Building is new.”

“Three night stay for a family event in Cleveland. The hotel served our purpose very well.”

“Quaint property. Great atmosphere and outstanding hotel staff.”

“I arrived late the staff was friendly and prompt when checking in made check in easy,room was clean ,breakfast was fabulous would stay again”

“Easy check-in. We arrived around 6pm. Staff was there and made check-in quick and easy. Room was great! Spacious! Clean! AC worked fine.”

“Overall looks okay at first then you see a bunch of grime and hairs and finally overall impression is dumpy. Elevator very loud and super slow. The pictures on webpages are not accurately representing how dumpy it actually looks and feels would try my hardest to never stay there again.”

“Excellent breakfast!!!”