Hotel a Cassidy

“Older but very clean and quiet. Very friendly. Central location”

“The outside property was clean a sun well kept and the room appeared clean. I checked the bed as I was nervous about bed bugs. I did not see any bed bugs but the sheets did not look clean, hair and nails clippings? No sign of bed bugs though. The bathtub had hair in it and it could really use replacing as it is very old and worn out. There was also a dirty towel left hanging on the back of the door. The clerk was very friendly and helpful when I checked in. I do t think I would stay again.”

“Inside of bldg has not been renovated for 50 years. Horrible smellin hallway - wet dog or mildew. However it was clean and had a nice kitchenette.”

“Super helpful staff. An excellent value place to stay before catching a ferry to the mainland.”

“We regularly travel with a large sports team and this was our all-time favourite tournament hotel. We loved the gazebo outside for team meals and found the staff very accommodating. This is a well-designed hotel, and the proximity to picturesque Ladysmith was an added bonus. Would definitely recommend to teams traveling for tournaments in Nanaimo.”

“Stayed in Room 9, clean and comfortable. Full size fridge- which was quiet & air con. Coffee shop, pub, liquor store all attached to hotel. Also private dock for guests to use down on the river.”

“Great place to stay”

“​Subject: Disappointing Stay – Room Quality and Pricing Issues ​I recently stayed at your property, and unfortunately, it did not live up to expectations—especially given the price tag of $360 after taxes. ​Upon entering the room, I was immediately hit by an overpowering scent from a air freshener plugin that was strong enough to burn my eyes and nose. While it seems the room underwent a recent renovation, the execution was incredibly poor and lacked basic attention to detail: ​Cleanliness:...

“The morning breakfast staff need a review in customer service. They embarrassed a family who made the error of sitting at a reserved table at 0945hrs. All the designated breakfast tables were occupied at the time. They told them to move as though this was a huge problem. The next paying customer were due at 1100hrs. They didn’t need to make a big deal about it. The staff are taking their job far too seriously- they should be smiling and cheerful with customers and make the morning feel...

“Our breakfast was delicious. Our host was lovely and so thoughtful. This was the third time I’ve stayed at this B&B. Highly recommend it.”

“Room was dirty smelled like pot smoke.floors were especially dirty bedding had permanent stains”

“Never experienced any hotel without any receptions on site plus required pre check in even with the reservation? A lot of personal and credit card information were required for online check in which is a high safety concern. After filled out all those info waited out side for 30minutes without any response plus the assistance phone number didn’t pick up until we tried 5 times. Loud AC and bad experience.”

“Ottimo albergo giusto vicino al centro. Stanze grandi e comode, servizio veloce e attaccato a un bar con ottime colazioni ”

“This motel was very low end not worth the money we paid. Buyer beware. The motel is old and run down. It had a homeless camp feel to it. It came with good reviews that is why we chose it but now that I stayed there a weekend it was a huge mistake. Did not feel safe staying there.”

“Beautiful view, wow spectacular, great bedroom and bathroom for an overnight -management was nice.”

“Booked for a suite with a kitchen and a couch got a bed in the bathroom. This management cannot be trusted.”

“Struttura dotata di un funzionale parcheggio. Buona colazione anche se non inclusa nel prezzo. Molto pulito.”

“Alan was very helpful .”

“Camera spaziosa. Bagno non pulito adeguatamente. È presente una lavanderia ma è disponibile una sola lavatrice, che era occupata. La colazione niente di particolare, ma la signora che gestiva la sala era molto gentile.”