Resort con appartamenti a Central Arizona

“Our arrival started off bad from the beginning. I was greeted by front desk staff I showed her my Expedia reservation clearly in my name only. Immediately she said your name is not on reservation I can’t check you in . I showed her again everything correspondence I had from Expedia showing my name as the guest. Her unfriendly response was I can’t help it if you booked the reservation with a third party and they sent us a different name on reservation. I can’t do anything for you because your...

“It is a nice property. We had an odd shaped room. The layout was tight and awkward, but I'm an sure not all rooms are like the one we stayed in. I liked that there is a mini kitchen. You need to get to the pool early to get a lounge chair in the sun, if that is what you are looking for. There are lots of activities. Check-in and check-out were very easy. If you drive, parking is a very expensive per day rate, in my opinion.”

“Canyon Pool bar and grill didn't open at the time advertised. There is not 2 restaurants on site, only the Canyon Grill, which is at the pool and has limited hours. Prices were quite high too. The room was supposed to have a main kitchen and 2nd bedroom have a small kitchen area, it didn't have any type of kitchen in 2nd bedroom. Master bedroom had 2 tubes of used toothpaste on counter, fork in dishwasher and coffee spill in kitchen sink.Communication to/from property was ignored. I sent emails...

“Just average in terms of quality. We had issues with the shower working properly. It would seem poor maintenance standards. The shower head was extremely low pressure and to regulate water temperature took an engineering degree. ”