Hilton Tulum Riviera Maya All-Inclusive Resort ha una piscina?

Sì, la struttura dispone di 8 piscine all'aperto e una piscina per bambini.

Gli animali sono accettati presso Hilton Tulum Riviera Maya All-Inclusive Resort?

No, nella struttura sono ammessi solamente animali di servizio.

Quanto costa il parcheggio presso Hilton Tulum Riviera Maya All-Inclusive Resort?

Il servizio di parcheggio con servizio di ritiro e riconsegna auto è gratuito.

A che ora si deve eseguire il check-in presso Hilton Tulum Riviera Maya All-Inclusive Resort?

Orario del check-in: 15:00-a qualsiasi ora.

Hilton Tulum Riviera Maya All-Inclusive Resort offre opzioni all inclusive?

La struttura prevede alcuni piani tariffari all inclusive.

Dove si trova Hilton Tulum Riviera Maya All-Inclusive Resort?

A due passi dalla spiaggia di Tulum, questo resort si trova a 5 km da Riviera Maya Golf Club, Spiaggia di Xcacel e Spiaggia di Xcacelito. Aktun Chen e Santuario di Xcacel-Xcacelito si trovano ugualmente a meno di 5 km di distanza.

Hilton Tulum Riviera Maya All-Inclusive Resort - Nuove Recensioni, Prezzi e Offerte per il 2026

6/10 Soddisfacente

Claudio

Viaggio con la famiglia

25 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Ottima struttura, veramente un gioiello e scenografico. Purtroppo due pecche principali : aria condizionata in camera e’ on-off ovvero o gelo polare o caldo umido che bagna i vestiti. Cibo veramente scarso, a mio avviso a causa della poca formazione al personale. Nel complesso mixed-feelings , poiche’ il posto e’ bellissimo ma non posso dire lo stesso del comfort

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Barbara

Viaggio con la famiglia

16 gen 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The resort is outstanding, well maintened and well located. I've loved the room, but the bathroom smelled so bad. I've noticed the reception, but they would not change the room. That's the only thing i have to complain. The food wasn't good in the italian (not italian) restaurant and in the asiatic. I've loved the cafes and the buffet, i strongly suggest both. The price-quality is perfect

Soggiorno di 7 notti a gennaio 2025

2/10 Terribile

Coralie

Viaggio di coppia

9 mar 2023

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Didn’t enjoy our stay for several reasons; as soon as we arrived there were several problems with our reservation, they couldn’t find us in their system. After a long flight from Europe this was not pleasant. During our stay the cleaning lady didn’t refresh our towels (or forgot to?) and didn’t replace the empty bottles of shampoo and shower gel. We had to call each time to guest service to ask them to bring some to us. At the day of checkout we asked for a late check out. The lady at the front desk asked us at what time you wanted to leave the room. We told her at 3PM. When we left the room we went to the bar to have a coffee and after we went to the check out desk. “Cristo” was the person who checked us out and told us that we were late and that we had to pay an extra fee for a late check out but this wasn’t mentioned to us at the moment when we asked for a late check out. In the end he went to ask to someone else and it was all fine. But still we had an unpleasant feeling and didn’t feel treated like we deserved. I wouldn’t recommend this Hilton because they try to charge you extra for a lot of stuff at the restaurants as well. They offer you better food for an extra price. But it’s supposed to be an all inclusive resort? The beach was horrible and almost not existing as most of the beach is not swimmable. Anyway I wouldn’t recommend this place to anyone.

10/10 Eccellente

Jason

Viaggio con la famiglia

31 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The property was beautiful, the shuttles made it easy to get around, everything was very clean, food was good for an all inclusive as well. There are many pools and the beach was better than I expected. There are also amazing views of the water from almost everywhere, and a very unique set up to the hotel with 6 different 3 story sections spread out and all directly on the beach.

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

oscar

Viaggio con la famiglia

30 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

From the time you arrive you are treated like Royalty.the staff goes out of there way to make you feel special..from the guys who cleans the pool to the front desk awesome service ...food & drinks great as usual .Thank you Palomino Family

Soggiorno di 7 notti a dicembre 2025

8/10 Buono

Nidhi

Viaggio con la famiglia

30 dic 2025

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Overall resort was good and we enjoyed our stay. Compared to few other resort the evening program was a bit average plus the drinks are not available in the room except beer and even the bars was closing at 12 However I did feel that the staff differentiates basis race - tables were always given in the corner to us, water and/or coffee not served in Vela without asking so many times but other tables would get it immediately Even the house keeping staff were not cleaning the room well or even stocking the mini bar which should be basic

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

Cesar

Viaggio di coppia

30 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Hotel is very clean , food is ok , out off the restaurants the Steak House is the best … Family hotel with no night life.. the beach is beautiful but has lots of big rocks ..overall experience if you’re looking to party/ nightlife entertainment This is not the hotel for you . Other then that I would recommend for families .

Soggiorno di 4 notti a dicembre 2025

6/10 Soddisfacente

Nitin

Viaggio con famiglia e bambini piccoli

30 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

I was staying at the hotel for 2 nights. Initially they did not give us the room we had booked for the first night, when I esclated they did and it was a comfortable one. Half of things are were not included in (all-inclusive) - all inclusive for them meant just eat as much as you like :P Events were not organized well and restaurants were booked already. Their excuse high season for everything. That being said property is nice and has a nice access to beach. It has it flaws but will I come here again may be, but I will be a lot more cautious.

Soggiorno di 2 notti a dicembre 2025

10/10 Eccellente

Peterline, Bridgeport

29 dic 2025

Mi è piaciuto: Pulizia

Upon arrival to the hotel, the staff were amazing and welcoming. Our room

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

Lisa V

Viaggio con la famiglia

28 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The view was AMAZING

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Amy

Viaggio con la famiglia

28 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The property was gorgeous. I wished the walk around the beach was fully from one area to the other. There was a path that was created but there was a lot of trash washed up on to the shore. I wish they would make the entire property a beach.

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Diana Lyubomirova

Viaggio con la famiglia

28 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Clean nice room, very friendly and helpful staff, very good food. We had nice family Christmas

Soggiorno di 8 notti a dicembre 2025

10/10 Eccellente

Joshua

28 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

The bar was very good

Soggiorno di 4 notti a dicembre 2025

10/10 Eccellente

John

Viaggio di gruppo, Viaggio di coppia

27 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Fantastic property will come back

Soggiorno di 6 notti a settembre 2025

10/10 Eccellente

diana

Viaggio con la famiglia

27 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Excellent experience; staff was attentive and diligently executed everything from food service to entertainment. Shuttles between lobby and casas were convenient with friendly drivers, though we also found and enjoyed a path along the beach. The room was clean, ocean view suite was stunning. The pool area was great- Jose de Banquete was so hard working as was the staff he led for amazing poolside service Including Dely, Armando and others. The kids room was well equipped, long service hours and very convenient with creative programming. My daughter described Carla as especially kind, but the Entire staff was great! The on-site restaurants offered unique food options and the buffets were reliably good. There was sometimes a wait to be seated but the staff was always kind and accommodating. The onsite coffee and ice cream shop was a real treat. The evening entertainment was high quality and family friendly. Overall, the details are taken care of at this resort. Your only job as a guest is to relax and enjoy. I highly recommend and would happily return!

Soggiorno di 6 notti a dicembre 2025

8/10 Buono

Saijyoti

Viaggio con la famiglia

27 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Clean rooms, good activities, great staff and amenities. Food and drinks were good

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Natasha

27 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

I truly enjoyed my time here. There was transport from the lobby to your room 24/7. The views , the options of places to dine and my room was great! Will definitely go again. I would say if you flying from Cancun make sure to arrange the car to the resort and back

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

Courtney

Viaggio con la famiglia

27 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Everything was great. Room and resort clean. Service great but power went out couple of times while there and the AC was not blowing well at night while sleeping! So room got hot during the night each time but overall would go back and beautiful resort! Food at dining restaurants was great too!

Soggiorno di 4 notti a dicembre 2025

8/10 Buono

Angelique

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia

27 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The views were absolutely amazing — the resort is stunning. The food was hit or miss depending on the restaurant. We only booked the steakhouse (Auma) because it reminded us so much of the steakhouses back home in Chicago — very familiar flavor and easily the best meal of our stay. The pools were perfect for my kids to relax and enjoy, and the staff was incredibly friendly and attentive. Even though the food wasn’t 100% across the board, we would still return for the overall experience, atmosphere, and service. 10/10 for the views and hospitality! Would definitely stay here again. Las vistas estaban increíbles, la comida fue 50/50, pero el steakhouse Auma sí dio Chicago vibes 🔥

Outside on the sand by the Carribian Sea facing the Hilton

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Deatrice Monique

Viaggio con la famiglia

26 dic 2025

Mi è piaciuto: Pulizia e servizi

Stay was in November 2025: Exceptionally clean and a modern style facility. Breakfast buffet has many, many options that you'll find something to satisfy your taste. The other restaurants and good was good as well with our favorite being the steak house restaurant as we decided to eat there twice during our stay for dinner. Our next favorite would be the Hibachi restaurant. We were Enclave members and absolutely loved the separate quarters and amenities for VIP members. The staff were all so friendly and helpful with a special thanks to Eduardo our personal concierge who introduced himself on Whats App before we even arrived and then meet us on day one and made us feel like we were his only attending guests. The resort is so so so huge, but luckily we stayed in building #1 as a VIP (Enclave) members and did not have to experience far walks or waiting for the curtesy golf carts for guest. We encountered plenty of raccoons on the resort that roam freely however if you truly don't bother them they won't bother you. My daughter and I had a great time celebrating her 35th birthday and overall I give this resort a 10 out of 10. I honesty can't find something that I ultimately disliked.

Soggiorno di 4 notti a novembre 2025

10/10 Eccellente

Wellington

Viaggio con la famiglia

26 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Truly a great hotel. It doesn’t feel crowded. Worth the stay.

Soggiorno di 7 notti a dicembre 2025

8/10 Buono

Justin Ray

26 dic 2025

Mi è piaciuto: Pulizia e personale e servizio

Power outage on day 2. Water outage for 12 hours on day 3. The

Soggiorno di 5 notti a dicembre 2025

4/10 Scarso

Rajal Vishal

Viaggio con famiglia e bambini piccoli

26 dic 2025

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

There was no water on the very first day we arrived! After a travel when you get to the hotel, you can’t use any bathrooms restrooms and can’t do any natural calls that is totally unacceptable. We were a group of 17 people with 4 kids and one of them a baby of 1 year old . Older people were there too and not having water for the entire day and didn’t even get an answer when we would get the water !!!!! Upon asking, they gave us a bucket of water which they started asking for the bucket back right away as they probably had only one bucket. Couldn’t believe we were at a Hilton property. No freeze working no ac working and elevator was not working for two days .not a good experience at all

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

VICTOR ANGELES

Viaggio con la famiglia

25 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Los menores no tienen acceso al área de adolescentes, aún y cuando las actividades si lo podrían permitir

Soggiorno di 3 notti a dicembre 2025

6/10 Soddisfacente

Mageshkumar

Viaggio con la famiglia

25 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

It’s ok overall, it did not meet the Hilton brand. Resort homes are spread out and you have most of the restaurant and activities around the main building. Got to pay a huge premium to stay closer. Dont know why Hilton does not honor its member if booked thru Expedia. Food was average with exception of dinner restaurants. Room, staff are very friendly and attentive. Five star for the staffs. Three star for the stay and Three star for food.

Soggiorno di 4 notti a dicembre 2025

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