Ville a Crystal Coast

“We had a great time. From the moment we walked in we were treated very well! The cleaning ladies were amazing & so sweet. The front desk staff was helpful & kind as well. I loved having the pier, beach access and dinner/bar area all in one space. Everything was easy to get to. The location is amazing because there are a bunch of cute little places to go & eat or walk around at. We had the best time. The room was clean, towels were perfectly white & the beds were too! Being a beachfront hotel...

“Sono stato tratto in inganno dal marchio Holiday Inn. È stato un inferno! Mi sono fermato due notti e non mi hanno rifatto la camera. Mi hanno proposto un rimborso di 15 dollari. Ho accettato: che alternativa avevo? Mi è stato detto che il personale non era più disponibile. Tra l'altro, al momento della partenza il rimborso proposto il giorno prima non è più stato riconosciuto. Spero che il manager prenda provvedimenti.”

“The room was not clean, however there were no bedbugs! Hair and gunk still in bathroom. Stopper in bathtub didn’t work. Very loud neighbors. Breakfast was minimal and had nothing fresh or healthy. Air conditioning unit had issues staying where you set it. Staff was typically on their phone.”

“Staff was great.”

“Staff very helpful in recommending places to eat and providing directions. So friendly too! The rooms were great with a door separating the bedroom from the sitting room which was so helpful when traveling with a child.”

“I made a reservation for a double queen room, I get there and they switched us to a king room . She made it seem like I’m the one that made a mistake and there were no double bed rooms available and she gives me her personal air mattress for my kids to sleep on in the living room where I’m not even sure the locks work.The place is clean but extra towels or anything you have to pay for it. I’m a front desk agent at a reputable company, before I switch rooms I either call or email the person to...

“So close to everything and on the sound”

“Wonderful treatment of person(s)”