Hotel a Cedar Point

“Breakfast was packaged and the tv in lobby did not work”

“Ant infestation”

“I used to stay at this hotel monthly. I have since moved to the area and now when my family come to visit they stay here. The elevator never works which is really inconvenient trying to get kids up and down from the top floor several times a day. I am not sure why they would even use the rooms on the top floors knowing the elevator doesn't work or is on the brink of not working. Other than that breakfast is great. The staff is great. It's just the elevators! ”

“yes”

“I so enjoyed all accommodations! Thank you! Warm, clean and cool!! Perfect!! All staff that I fe”

“Yes everything was great ”

“So when we first arrived, the property looked fine when we got there the lady at the front was her first day. Nothing bad about her, but she had no help and thrown in the deep in which I find that very messed up. When we got into the room, we put the blinds down and there was a few roaches on the inside and the floor was dirty. Then last night when we went to go check out the lady at the desk had an attitude and horrible customer service. We wanted to get to our room, but because she was...

“The room was dirty. The pull out couch was convenient however when the cushions were pulled off there was dirt/crumbs as well as 3 small plastic bags that had a small amount of white crystal like powder in them. The blanket/cover was dirty. When I brought to the attention of the man at the counter he didn’t seem to care. And brushed it off. I had children with me. I asked for a partial refund and a different room but comparable room i was told there were no more rooms to accommodate me. I am...

“Expedia booked the wrong date. I arrived and was told that I was a “ no show”. I was supposed to be there the day before. They had already been paid through Expedia but refused to credit me a room! This is greedy and terrible customer service. ”

“I was met by a friendly staff member, who was very helpful. The room I was given was dirty. The staff member quickly changed my room to a room in the back of this hotel that is on the ground floor. In this area the rooms are all on the ground floor. There were a few problems that are not worth mentioning, but not being able to get the water warm enough to shower was concerning. My main and most upsetting concern was at 9 PM on the night of March 24. A truck was running in that area out in front...

“For a hotel at the beach that i assume is used frequently, it was clean and welcoming. We stayed in a basic double bed room and it was as expected. Breakfast was a nice amenity that most places no longer offer.”

“Great staff, clean rooms and comfy beds”

“Great location at intersection of N. Marine and Western Blvd. Close to all the big chain stores and restaurants. Directly across from Walmart and walking distance to Murphy, a modern gas station and convenience store just a few steps away from motel. Dog friendly with plenty of grassy, tree lined areas to walk them. Very quiet, without extra pedestrian traffic and noisy guests. Coin free washers and dryers on site with use of laundry app. Accommodating, friendly staff. ”

“Sono stato tratto in inganno dal marchio Holiday Inn. È stato un inferno! Mi sono fermato due notti e non mi hanno rifatto la camera. Mi hanno proposto un rimborso di 15 dollari. Ho accettato: che alternativa avevo? Mi è stato detto che il personale non era più disponibile. Tra l'altro, al momento della partenza il rimborso proposto il giorno prima non è più stato riconosciuto. Spero che il manager prenda provvedimenti.”

“The room was very nice. It was very roomy with the separate seating area. I also liked having the toilet and shower area with a door for more privacy. The only problem was there was not a hair dryer and when I went to call the cord between the base and handheld was missing. I asked someone about getting one and they said they would check on it, but they never came back.”

“Everything was perfect and the breakfast was amazing ”

“No hot tub but Ms. Brook was awesome hotel dirty would not spend my hard earned money to stay there again the room was nasty period ”