Hotel all inclusive in Inghilterra

“Siamo stati mezza giornata senza acqua corrente, può succedere, per carità. Gli operatori alla reception sono di una scortesia unica, e le pulizie camera alle 17 del pomeriggio nell’unica mezz’ora in cui sei in hotel non si possono accettare da un hotel di questo livello. Infine allarmi incendio che suonano di notte e insonorizzazione inesistente, sembra di avere in camera gli ospiti delle camere vicine, e se uso uno fa una doccia impossibile pensare di riposare. Non parliamo del prosecco...

“Lovely hotel, beautiful spa, staff lovely, will definitely return ”

“Absolutely negative experience at Dorsett Shepherds Bush. The hotel charged a significant amount to my credit card without any prior notice or invoice. After raising the issue, I had to wait a week to receive a refund via bank transfer, but the situation got even worse. Not only did they take days to return my money, but they also didn’t refund the deposit they had withheld. The lack of communication and transparency is unacceptable, and the handling of financial matters was completely...

“We had beautiful 4 bed lodge for Easter. ”

“Really good location, lovely staff and facilities were clean and fun”