Hotel a El Paso

“Everything was great!”

“Very clean property and room was freshened daily”

“Breakfast was bare. Service was bad. Worst best western i have stayed at.”

“The staff was so kind, and the location was so clean and well kept. The hallways were very hot, but the room itself was nice and cool.”

“Room was clean and AC was cooling but hallways were hot and humid. Breakfast was from 6-10am but not juice machine was gross and toaster didn't toast, only warm up, even on the highest setting, they really need to upgrade and replace it. Pool was open but water was very cloudy and not a heated space. Laundry and gym room was clean and all equipment was operational”

“Room was clean and the mattress was firm, which I liked. Front desk personnel were friendly and helpful. Easy access to all the locations I needed to go. I was disappointed with the breakfast. The area was immaculately clean and orderly. The eggs were awful. Stick to the oatmeal or pancakes.”

“Bad odors from the beddings.”

“Clean room”

“The first room was unacceptable...dirty, smelled bad, stained bedding. We asked to be moved. 2nd room ok. Fitness center & hot tub both closed. Pool did not look inviting. Would not stay there again.”

“This is our 4th and final stay at this property. The hotel itself is fine. It's a clean place to stay. The issue, is the partying at the pool. No issue with a good party, but to be drunk with glass bottles and cursing in front of little kids ruined this place for us. When one of the other guests complained, one of the staff members went out and joined the party.”

“Great location”

“06/28 My family and I stayed at this location. According to my reservation check in started at 3PM, we arrived at 5 PM and we were told that our room wasn’t ready. That the cleaning staff was behind. I asked if there were any comparable available and was told no. Staff on site said they would call when it was ready, and hour and a half later no call. I called twice and no one answered - ended up having to call customer service to get an answer. Finally checked in closer to 7, the towels in the...

“Old rooms and was given a room that wreaked of smoke, got new room that was better but still smelled. Then the tv didn’t work. Staff came back 3 times before setting up a new box. Staff was friendly enough but hotel outdated and smelly.”

“Rooms were very clean and comfortable. Staff at front desk were very unfriendly at check in. Breakfast staff & house keeping however were very friendly.”

“Eat breakfast early to get the best choices of menu”

“We stayed for 1 night, there was a notable smell in the lobby, lobby hallways and elevator. We were situated on the 3rd floor, as we left the smelly elevator we were meet with an equally smelly and hot third floor. Our room upon initial entering was ok, but upon further inspection was really showing its lack of care/cleanliness. Our fridge never worked properly, remote to tv did not work, shower head had the beginnings of mold and our tub/shower drain was not draining properly which led to us...

“The rooms were awesome. They were large and spacey. Everything was clean and smelled nice. Really good price. We had a king suite for $175. Parking was easy. Restaurants and shopping near by. The only thing that disappointed was the free breakfast. Just a micro breakfast. Cracker Barrel is near by. But I will definitely go back.”

“Yes everything worked ”

“We arrived to a clean and comfortable room late on a Friday afternoon with miles driven behind us. I longed to go horizontal for peaceful rest but my dear bride wished otherwise. You know what I mean. So I gathered my wallet and keys to take her to eat at a local restaurant. Our stay was largely uneventful - just as expected. However, I caution the reader to NEVER agree to room 216. It was clean. It was comfortable. It was in the elevator lobby! Every single spousal argument or alpha male...