Hotel a Hetton

“A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. ”

“Easy to check in. Was very surprised how well kept and clean the room was and actually matched the photos, very impressed. Also very quiet considering it is right next to the A1. On returning from a wedding we had the pleasure of speaking with Michael on reception who is a credit to the hotel, fantastic hospitality and chat, such a laugh! Will definitely stay again if needs be. ”

“Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

“I came by train. A short taxi ride from the train station. So that worked well.”

“Tutto bene ”

“Plenty of car parking all free rooms are clean comfortable beds and excellent hot shower ”

“Camera rumorosissima: mi sono svegliata a mezzanotte con un rumore di acqua che sembrava il grido di una persona… sembra di dormire in una cisterna. ”

“Raramente i best western deludono. Questo è pulito, ben gestito, con personale accogliente. Il centro di Newcastle e a 10 minuti di auto”

“Perfect ”

“Early check in was great. Room is quite dated and needs some maintenance but the bed was very comfy. We would stay again if in the area.”

“All exceptional,they should have another star. M”

“Hotel pulito, un po' rumoroso (aria condizionata + pavimenti scricchiolanti,). Posizione davvero in mezzo al nulla ma vicino all'autostrada. Consiglio solo se si é di passaggio. Colazione buona.”

“If you’re disabled or just an older guest beware the rooms have not been reviewed by an appropriate person. I found the bathroom a death trap. No grab rails in the shower but the worst was the slippery floor in the toilet with nothing to grab onto when struggling to arise from the toilet. My husband had to help me but not before on making an attempt my feet slipped and I finished up with a nasty fall and a now painful back. At 2am I had to ring reception I was frozen- the radiator didn’t work...

“Room was fantastic. Lovely and clean. The rangos restaurant was unbelievable. The food was really nice and the service was great. Would 100% recommend ”

“Nice spacious and very clean room. Well facilitated with a tea tray and bottles of water. Room was immensely hot but thankfully able to open all the windows. Liked fresh cooked breakfast (as opposed to usual buffets) however I would love to see a better drinkable coffee being served and a little gripe - after requesting hard poached egg with no ‘snot’ my egg was totally snotty when I cut it and ran into my breakfast so didn’t eat much. But all in all a very pleasant stay and reasonable value for...

“Room in need of some tlc but for the price, can't complain”