Hotel a Hetton

“A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. ”

“Great hotel for the money. Room was better than a lot of Premier Inns these days. Very helpful staff. Would stay again. ”

“Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

“Staff very friendly and helpful, plenty of free parking, bedroom clean and bed comfortable with good pillows, stayed three nights and no noise at night in the hotel.”

“Great experience. Staff was wonderful. Meals were very tasty. We will be returning at a later date to spend more time there.”

“Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you Food in bar are great too”

“Tutto bene ”

“Really nice place to stay, I'd come back for a short stay again. The full English breakfast was good, my friend thought that his pancakes were under done, the scrambled eggs were out of a packet & watery. The bar was well stocked with a reasonable selection of beers. The only downside was that they don't serve food after 1600 on a Sunday. ”

“All good. ”

“Camera rumorosissima: mi sono svegliata a mezzanotte con un rumore di acqua che sembrava il grido di una persona… sembra di dormire in una cisterna. ”

“We stayed in room 102 (cosy room) a lovely little room over looking the gardens. The room was clean and spacious with a walk in shower. We had breakfast which was delicious , served by Rachel the hotel manager, she was bubbly and very approachable giving plenty of suggestions for our trip. The hotel is normally busy but turned out we were the only guest for the evening which made for a peaceful stay (no complaints here) ”

“Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast.”

“personale gentile, ambienti particolarmente puliti, ottima qualità e varietà della colazione, l'hotel ha piscina e zone ricretaive per bambini, nei dintorni c'è una zona tranquilla, nelle vicinaze c'è un centro commerciale enun supermarcato h24, sempre nelle vicinanze c'è la stazione del treno che consente di raggiungere il centro e i luoghi da visitare con un biglietto giornaliero. sicuramente ideale per famiglie in vacanza con bambini e in macchina. l'unica cosa che non ho utilizzato è stato...

“Hotel pulito, un po' rumoroso (aria condizionata + pavimenti scricchiolanti,). Posizione davvero in mezzo al nulla ma vicino all'autostrada. Consiglio solo se si é di passaggio. Colazione buona.”

“Helpful staff, good Wi-Fi. That's the positives out of the way. You actually have to park across the road in the job centre car park. My room had a raging hot radiator with no controls in May. Reception guy turned it off with a spanner, appreciated. Single Room: Outdated, grotty and only made over (a bit) every other day. Window latch broken, wobbly furniture, deadlock broken, no bedside table or shelf, no hooks or towel rails in bathroom, taps you cant operate with wet hands due to lack of...

“Very close to the airport within walking distance.”

“The hall is beautiful with nice gardens and lots of character. Unfortunately the spa was very full and therefore not enjoyable and we had a terrible nights sleep because there is zero soundproofing, we could hear everything from the room above us and any movement in the corridor. I particularly loved our characterful room and view and the surprise jetted bathtub, but even though we turned the radiators off the large pipes throughout the room were still providing too much heat so we had to...

“Raramente i best western deludono. Questo è pulito, ben gestito, con personale accogliente. Il centro di Newcastle e a 10 minuti di auto”