Hotel a Lake Charles

“Staff is no good”

“Muy bien todo ”

“Our room was very clean and comfortable. Actually larger space than we expected for just a standard king non-smoking. we will definitely stay again.”

“Staff was top notch! Rooms were fine. Breakfast was good. Some areas of hotel not clean did not smell good. Pool wasn’t as nice as pics made it look. We didn’t get in. Treadmill didn’t work.”

“I like.”

“Great view, friendly staff. ”

“During my recent stay at Seven Clans Hotel, the fire alarm went off repeatedly between approximately midnight and 2:00 a.m. (around midnight, 1:00 a.m., 2:00 a.m., and several additional times in between). While I understand that alarms can malfunction or be triggered accidentally, what was most concerning was the lack of communication or direction from hotel staff during the situation. At no point did anyone provide instructions such as asking guests to remain calm, exit the building, or...

“Super friendly and accommodating staff. ”

“Staff were very friendly and helpful.”

“Clean room”

“Yes it was very clean.”

“yes”

“Beds very uncomfortable, scent so strong you could test it , ”

“Staff were all friendly and helpful. Breakfast was good. Room and facilities were clean. Bed was comfortable. No place to plug in electronic devices or set them, medications, water, etc. on the wall side of each bed (double queen room). Hand towel bar in bathroom loose, wall beside shower damaged from shower overspray, and no hangers for bath towels. Nothing serious, just inconvenient and slightly unsightly. Would stay again despite these things. ”

“The area is quiet. The parking seemed secure. The hotel staff were very nice. My key card needed to be reset several times.”

“Front desk staff was very helpful. ”

“Great place to stay ”

“Everything was great. Exceeded expectations. ”