Hotel a Mineral Springs

“Great location to historic town of Matthews. Older hotel, but well maintained and updated. Friendly staff especially Cheryl for breakfast service.”

“Absolutely great I will pick it every time I come to North Carolina”

“First of all , when I got there I was told that I did not have a reservation there but I had one confirmed on expedia. Then I was told that someone else had checked in under my name but my credit card was not used. I was given another reservation. The room was clean but had many issues. The air conditioner did not work and the drain in the sink did not drain well. There was damage to the floor . walls and bathroom door. The luggage rack was broken as was a curtain. We did not eat breakfast there...

“A couple of the lights in our room did not work. The HVAC controller on the unit was dismantled. We figured out that the heat/ac was controlled by a wall thermostat. But, when they dismantled the controls on the unit itself, they might have left a note or sign. I just knew to look on the wall. Also, the refrigerator did not have a freezer. When we travel from Florida to head north for the summer, we typically need a freezer to at least refreeze the ice packs for our coolers.”

“Breakfast was great. Lots of options. Night staff had no control over excessive noise in the early morning between 3:00-4:30. People shouting.”

“Pool is closed. AC was off in the room. Took hours to cool it down”

“This is a great property. I didn't get an accessible room this time and probably chose wrong. The space to navigate the room with my adult son in an electric wheelchair was tight with 2 queens. Other than that, no complaints.”

“One of the worst hotel stays I’ve ever experienced! Though my stay was only one night, my family and I were extremely uncomfortable staying in this “run-down”hotel. I will avoid this location and possibly others within this chain at all costs!”

“Clean room, comfortable bed, and good breakfast options. Egg and cheese omelet were tasty”

“Enjoyed our stay. Breakfast was hot and delicious.”

“I arrived and my room was not fully cleaned due pubic hairs and feces on my bed. Thank goodness it was a Queen room where I could use the other bed.”

“Proximity to Billy Graham Library and Aviation Museum was great. After 5 kickback was very much appreciated.”

“Didn’t clean my room the entire stay no clean towel or sheets”

“Na”

“Comoda struttura per chi è di passaggio a Charlotte. Camere pulitissime, servizio di cambio biancheria giornaliero, buona colazione al tavolo anche con piatti caldi. Personale gentilissimo. Ottimo rapporto qualità prezzo. Consigliatissimo. ”

“Please do better with your breakfast options. Biscuits and gravy and potatoes everyday can be a make or break deal for future visitors.”

“Awesome all around stay.”

“Everything was perfect”