Hotel a North San Antonio - SAT

“Friendly Staff”

“Wanted a deposit but would charge $6 even if no problems. They called it a processing fee. The front desk not open until 9am. The side entrance to get in the parking lot blocked off. Could not get to the hotel because of one way street. Had to drive around again for a few miles to get to the only entrance. The room was newly renovated and clean but the exterior of the property and the lobby were in need of significant repair/upgrades. Not sure why it’s listed as very good on Expedia. Would not...

“Not a fan of only one entrance/exit.”

“During my stay here I believe they were short staffed on cleaning attendants so thats the reason for my 3 star on service. Other than that everything else was very clean , bed was comfortable, and pool was refreshing! Gym has just the right amount of equipment to get a nice pump in and the lady in the front desk "Destiny" was very helpful throughout my stay and also supplied towels I needed a new set. I do recommend this spot especially the jacuzzi rooms 👌 good for couples.”

“The bed was amazing. Breakfast was not what I thought it would be. They only served eggs and sausage. Cereal was hard to dispense and not much of an option. Apple juice was great but no waffles or fruit. The place is clean but the fridge was loud. My card key had to be fixed everyday. But an upside, there was renovation happening so hope they are getting upgraded.”

“Beds and chairs looked old”

“Super clean, great location”

“The whole weekend was great, they did not change the towels all weekend.”

“Better breakfast, need more items, there is only waffle and sugar syrup, need sugar free also.”

“El hotel está bien, es un poco básico”

“Room had dried vomit stains on the walls of the restroom that wasn’t cleaned correctly. The bathtub was so cracked and broken we had to keep a towel on the floor of the tub to not hurt our feet, and the bathroom smelled like mildew due to no ventilation. The bedsheets had blood stains on them and there was no dnd sign for the door to ensure no one comes in from housekeeping. We asked for towels multiple times and each time were told to wait 30 minutes for housekeeping to respond and we were only...

“Great hotel. Very clean I was there for 2 days and had no problems. Great Price too.”

“No comment”

“Excellent service”

“It was close to a lot of Alamo Heights which has lovely shopping and excellent restaurants. It is affordable and clean and adjacent to my favored parts of the city. Those seeking closeness to the SA most famous attractions might find it remote”

“The room was very clean, spacious, comfortable and beautiful ! The staff was very polite and friendly. The housekeeping staff was very friendly and very professional. Overall the service team was extremely friendly, polite and professional. I would recommend the establishment to anyone !”

“Everything. Breakfast room. Kindness of staff”

“The pictures make this hotel look MUCH nicer than it is. The room was musty, and way too hot. The AC was not on so we had to get the room cooled down when we arrived. The curtains had either a lot of dirt on them or stains, the bedding smelled unpleasant and the bathroom fan switch was broken AND had visible black mold on the ceiling. The front desk staff was kind at check in and check out and that process was easy but still… 10/10 would not stay here again”