7 bar/lounge, 2 bar sull'acqua, 2 bar a bordo piscina
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Recensioni per Catalonia Yucatan Beach - All Inclusive

3.5 out of 5
Catalonia Yucatan Beach - All Inclusive
Av. Xcacel Lote 1, Manzana 18, Plano 2, Solidaridad, Puerto Aventuras, QROO

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 104 su 333 recensioni" "
Valutazione di 8 - Buono. 120 su 333 recensioni" "
Valutazione di 6 - Soddisfacente. 48 su 333 recensioni" "
Valutazione di 4 - Scarso. 28 su 333 recensioni" "
Valutazione di 2 - Terribile. 33 su 333 recensioni" "

8,4/10

Pulizia

8,2/10

Personale e servizio

7,4/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 12 notti a giugno 2019
Risposta di ar, il giorno 8 lug 2019
Dear guest, thanks for your great score. Best regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto perfetto!!!!! Mare, piscine, ristoranti, servizi, pulizie, camera, ecc.
Soggiorno di 7 notti a febbraio 2019
Risposta di General Manager, il giorno 20 feb 2019
Dear guest, thank for taking the time to rate our Resort. Hopefully, you could give us the opportunity to serve you again soon. Best regards.

6/10 Soddisfacente

mk

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e comfort della camera
Aspetti positivi: Struttura curata e posizionata sul mare. Il personale è disponibile e gentile, l’animazione molto attiva. Spiaggia spaziosa. La palestra è grande e ben tenuta. Aspetti negativi: le camere sono molto buie ed essenziali, il Wi-Fi all’interno non funziona correttamente. Il cibo è discreto, abbastanza ripetitivo e i ristoranti a tema non soddisfano le aspettative. Nel bar del teatro ho visto lavare ( anche in maniera approssimativa) i bicchieri di plastica usati e riutilizzarli. Non c’è spazio sufficiente per nuotare in mare, è necessario andare oltre le boe.
Soggiorno di 9 notti a dicembre 2017
Risposta di Asis Gulmirzoev, il giorno 13 gen 2018
Apreciable mk . Gracias por hospedarse en Catalonia Riviera Maya, y por tomar su valioso tiempo para comunicarnos las áreas de deficiencia durante su reciente estadía. Lamentamos no haber excedido sus expectativas durante su estancia con nosotros. Tenga la seguridad de que sus comentarios han sido compartidos con los responsables de las áreas correspondientes con el fin de mejorar nuestro servicio. Sinceramente,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
La struttura è carina ma la WIFI nelle camere è praticamente inesistente. Dovrebbero investire di più per avere un segnale migliore.
Soggiorno di 7 notti a novembre 2017
Risposta di Asis Gulmirzoev, il giorno 30 dic 2017
Estimada Huésped, Gracias por su estadía al Catalonia Riviera Maya y por tomarse el tiempo de dejarnos saber de su visita. Estamos muy contentos de que haya disfrutado de su visita y de que nos haya dado sus comentarios de apreciación al personal que les proveyó del servicio de calidad que ustedes se merecen. Su opinión y comentarios los tomamos muy en cuenta y son vitales en ayudarnos a mantener nuestra calidad de excelencia. Gracias nuevamente y esperamos poder darles la bienvenida en un futuro cercano a nuestro Catalonia Riviera Maya. Muy atentamente,

10/10 Eccellente

Delio

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Buena
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love it. Disappointed that the buffet was closed
Soggiorno di 6 notti ad aprile 2024
Risposta di Social Media Team, il giorno 6 mag 2024
Dear RobertIt's great to hear that you enjoyed your experience overall! It's understandable to feel disappointed if a particular dining option you were looking forward to was closed. We hope to see you soon again!

10/10 Eccellente

Orgen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024

6/10 Soddisfacente

Ursula

Viaggio di gruppo
Mi è piaciuto: Pulizia
Es war unglaublich laut - wegen einer großen Baustelle mitten auf dem Gelände - unerträglich!!!
Soggiorno di 4 notti ad aprile 2024
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Hallo Ursula, wir danken Ihnen, dass Sie sich die Zeit genommen haben, diese Bewertung zu schreiben. Es tut uns leid zu hören, dass Ihr Aufenthalt im Catalonia Yucatan Beach nicht so angenehm war, wie Sie es erwartet haben. Wir schätzen Ihr Feedback und werden es nutzen, um unsere Dienstleistungen und Einrichtungen zu verbessern. Wir freuen uns darauf, Sie bald in der großen mexikanischen Karibik begrüßen zu dürfen. Nochmals vielen Dank für Ihr Feedback und dass Sie sich für das Catalonia Yucatan Beach entschieden haben!

2/10 Terribile

Chantal

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
There was constant loud construction very near our room, my husband got food poisoning from the buffet, the staff was rude, and overall just a terrible resort. The only way the staff would serve you was if you yelled at them over everyone else waiting to be served. Was usually barely acknowledged at the bars and the buffet. While people around us were being served. The very first drink I tried to get (a few hours after getting to the resort and having a poor check-in experience), I swam up to the bar, the server acknowledged me and as I went to order, someone started screaming at the bartender so he went and took their order first. He took 20 mins dealing with their party, then came back to me and said ‘sorry the bar closed 1 minute ago. You’ll have to go elsewhere.’ Believe it or not, it only went downhill from there. There was a service corridor just outside our room where there was constant noise and construction. One day they spent 30 minutes throwing bags of glasses and cans on top of other bags of glasses and cans in the back of the truck. Imagine the noise of a bag of glass landing on glass?! Multiple times when we went to the buffet (including the first time) we went through our entire meal without even receiving water from a server, despite the entire section around us being served. They also did not acknowledge this was our honeymoon, which is fine. I wasn’t expecting anything crazy, but maybe a ‘congrats’ instead of charging me $45 USD for 6 chocolate strawberries
Soggiorno di 5 notti ad aprile 2024

2/10 Terribile

Felicia

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nothing was as advertised. Couldn’t access half of the restaurants. Wasn’t advised one of the two buffets was closed for construction. The noise was horrible at two of the pools because of it. Worst food I’ve ever had at every restaurant option available.
Soggiorno di 5 notti ad aprile 2024

6/10 Soddisfacente

CAROLINA GUADALUPE

Soggiorno di 3 notti ad aprile 2024

6/10 Soddisfacente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Tuve expectativas altas sobre este hotel y no fue así las instalaciones son muy antiguas y viejas es urgente una remodelación para las habitaciones, en cuestión de la comida el buffet es muy repetitivo y comida muy agringada , el servicio regular , eran contados los meseros que me atendieron eficientemente , hace falta que tengan meseros en el área de las albercas , la limpieza excelente en las habitaciones pero en los baños del complejo super sucios.Realmente me dejó un mal sabor de boca este hotel 🙁 por el precio que pague creo que no los valió
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Gracias por tu honesta reseña, Jennifer. Lamentamos saber que su estancia en Catalonia Yucatan Beach no fue tan agradable como esperaba; apreciamos sus comentarios y agradecemos el tiempo que tomó en escribirlo; sus comentarios los utilizaremos para mejorar nuestros servicios e instalaciones. Una vez más, ¡gracias por sus comentarios y por elegir Catalonia Yucatan Beach!

10/10 Eccellente

Carolina

Soggiorno di 6 notti ad aprile 2024
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Hi Carolina, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Yucatan Beach was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the great Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Yucatan Beach!

8/10 Buono

Lara Ana Conde

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2024
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Hi Lara, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Yucatan Beach was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the great Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Yucatan Beach!

8/10 Buono

Daria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms are very outdated. It is a shame to put guests in rooms with moldy mattresses, the bathroom door literally peeling off, with dirty/moldy corners. The hotel needs renovation. The food and drinks were excellent. Housekeeping would clean rooms every day. The beach has rocks in the water-a lot, can’t walk in there. Staff, servers and bartenders, are outstanding. This hotel is part of the gated community, so it’s pretty around it.
Soggiorno di 4 notti ad aprile 2024
Risposta di Social Media Team, il giorno 12 apr 2024
Thank you for sharing your experience, Daria. We appreciate your feedback regarding the condition of the rooms, and we apologize for any inconvenience you experienced. We take cleanliness and guest satisfaction very seriously, and we will address your concerns with our housekeeping and maintenance teams to ensure that these issues are resolved promptly. We're glad to hear that you enjoyed the food and drinks, as well as the excellent service provided by our staff, servers, and bartenders. It's also great to hear that you appreciated the beautiful surroundings of the gated community.Please know that your feedback is valuable to us, and we will use it to improve the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay

2/10 Terribile

katina

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
I paid for All Inclusive but was told NO on several occasions concerning food drinks. When I asked how much to pay so I could enjoy this vacation. They just said no. The staff was awesome with exception of a few. The experience was horrible cause thinking I paid for All Inclusive and finding out it wasn’t and also not being accommodated eventhough I offered to pay for it. All I heard was no. No explanation as to why. I will not ever come back to this place nor will I recommend it. Don’t Advertise ALL INCLUSIVE, take the customers money and they are stuck in a horrible situation. Not fun at all.
Soggiorno di 4 notti a marzo 2024

8/10 Buono

Robyn

Soggiorno di 5 notti a marzo 2024
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Hi Robyn, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Yucatan Beach was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the great Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Yucatan Beach!

4/10 Scarso

Douglas Howard

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 10 notti a marzo 2024
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Hello Douglas, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

10/10 Eccellente

Beth

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
As many mentioned, the rooms are a little oldish but beds are comfortable and super clean. Fantastic food!
Soggiorno di 5 notti a marzo 2024
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Hi Beth, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Yucatan Beach was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the great Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Yucatan Beach!

8/10 Buono

Spencer

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Room was out of date but the rest of the property was good. Eating in the resort is what you would expect from an all-inclusive budget friendly resort. Staff was great. Dining options around the marina are great too. Really secure area with a ton of families. Night life is non-existent in the area. Would return and recommend the hotel though!
Soggiorno di 3 notti a marzo 2024
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Hi Spencer, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Yucatan Beach was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the great Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Yucatan Beach!

10/10 Eccellente

Ashley Mae-Borkor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Hi Ashley, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

10/10 Eccellente

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing time for our one year anniversary. The staff was amazing and so friendly. Breakfast is great. Lunch and dinner buffet is mid. For the price you pay way worth it. Obviously an older resort which is outdated and needs renovations in the rooms. But think about what you pay compared to other resorts. Ocean access is basically a lagoon area that’s blocked off to the ocean by rocks due to high current and waves. Beautiful reefs to snorkel. Rocky entrance to the water but once you’re out it’s sandy and beautiful!
Soggiorno di 3 notti a marzo 2024
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Hi Daniel, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

10/10 Eccellente

Pamela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Catalonia Yucatan Beach, il giorno 30 apr 2024
Hi Pamela, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

8/10 Buono

Wieslaw

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I didn’t like the La carte booking option, could not get the time slots we wanted and when we did we noticed empty tables which we could have used for our group. A lot of people seem to have not attended their booking.
Soggiorno di 7 notti a febbraio 2024

4/10 Scarso

Alfredo, North Vancouver

Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property and rooms are old. Scratched doors, old used bathrooms, water went into the bathroom when you shower. Food was just ok. Overall unless u get this place for really cheap I would not recommend it.
Soggiorno di 4 notti a febbraio 2024

8/10 Buono

Mackenzie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gated community surrounding the area was very neat. Always felt very safe, staff is amazing. Only complaint would be some rooms are quite outdated
Soggiorno di 7 notti a febbraio 2024

6/10 Soddisfacente

Andrea

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024

4/10 Scarso

Luciano

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
El precio no corresponde con lo que cobran hay mejores hoteles con ese mismo costo.
Soggiorno di 4 notti a febbraio 2024

8/10 Buono

Brooke L E

Viaggio di gruppo
I really enjoyed how they had areas of the sea blocked off and you could snorkel and see a variety of fish for free. The buffets had great variety and were plentiful. Great drink selection. The rooms are showing some wear, and the night club music was at an obnoxious level. Staff were friendly. A good variety of families, adults of all ages but not a lot of your hard partiers.
Soggiorno di 7 notti a gennaio 2024

8/10 Buono

Alexander

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 6 notti a gennaio 2024

10/10 Eccellente

Kelley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing stay, wonderful experience and we would do it all over again!!
Soggiorno di 6 notti a gennaio 2024

10/10 Eccellente

Kinga Magdalena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a gennaio 2024

6/10 Soddisfacente

Robert Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
As a returning guest of 9 times I have a little more expectation so take that into consultation with my review. I prefer the Catalonia Yucatan side for the simple reason of view and closeness to the beach. Rooms are outdated but very clean compared to the newly renovated Catalonia riviera Maya side. (They use to consider sister resorts) As of Nov 1/23 they have split the two and you cannot get privileged on the Yucatan side at all. Catalonia did offer us to switch sides (to the riviera Maya) and receive the same service that we’ve always received but would not give us the same to stay on Yucatan. We couldn’t use the steak house, Japanese restaurant, or beloved. Other than this our trip was amazing as always from the staff to the location!
Soggiorno di 6 notti a gennaio 2024

10/10 Eccellente

kim bukbjerg

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great value for money
Great stay, with our family with our family of 4 persons. The staff is very friendly, the restaurants a good, not super perfect but is really good value for money. The option to try different restaurants with reservations works very well, so we did not feel we had the same food all the time. The rooms needed a upgrade, but we know in advance, as we seen it in many reviews before. However our time spend in the room was so limited, that it’s only for sleeping. We will definitely come back, if we need a hotel in PA again.
Soggiorno di 3 notti a gennaio 2024
Risposta di Catalonia Yucatan Beach, il giorno 18 gen 2024
Hi Kim, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

10/10 Eccellente

Samantha

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
THIS WAS THE BEST! The resort was exceptional and the staff was exceptional. I can't say better things about the staff, especially Emillio (concierge), Alfredo (bellman), and Victor (customer service support). EVERYONE, helped me and my roommate. It was the most fun vacation I've ever had, I will absolutely be returning next year. I hope I get to maintain these friendships and see these amazing staff again next year.
Soggiorno di 4 notti a gennaio 2024
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi Samantha, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

8/10 Buono

Krzysztof

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hello Krzysztof, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a gennaio 2024
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi David, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

6/10 Soddisfacente

fraser

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel has lovely beach pools and activities. The rooms are a massive let down! They are so old and tatty; broken tiles in the shower door is peeling off really old ! Also no tea/ coffee making facilities which is a minimum even at the cheapest hotel. The rooms are big aircon is good and bed is comfortable so I’m not sure why there isn’t the minimal investment in fixing up the things? We stayed in many similar hotels at 4 and 5 star hotels so we have a good idea of what standards we should meet. The food in the open restaurant is hit and miss although always plentiful and no waiting . The a la carte restaurants are super difficult to book and the Italian was terrible. I’m a chef myself and it seems like the basic concepts / flavours of Italian kitchen are just not met … The pizza was so poor it was like a Tesco smart price from the freezer with not enough cheese on. When I ordered it I was told it would be 45 minutes, that should have rang the alarm bells but there you go.Had carpaccio, no olive oil at all! And the Tiramisu was a chocolate Swiss roll 😇 I nearly went in the kitchen to lend a hand Just an advice there in all seriousness it might be a good idea to fly in a proper Italian chef to build you up for month and you will have a menu you can be proud of. Bar staff everywhere was lovely and all in all we did relax and enjoyed our stay
Soggiorno di 8 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi Fraser, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Yucatan Beach was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Yucatan Beach!

10/10 Eccellente

Remo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Only found couple issues, Water was coming out of the shower Room door need upgrade
Soggiorno di 4 notti a gennaio 2024
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi Remo, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

4/10 Scarso

Karina

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
La propiedad es vieja, no vale el precio que pague. El servicio en general es malo, hay excepción de un par de empleados. La comida es la misma siempre, mismo sabor, no hay variedad.
Soggiorno di 3 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 18 gen 2024
Gracias por tu honesta reseña, Karina. Lamentamos saber que su estancia en Catalonia Yucatan Beachno fue tan agradable como esperaba; apreciamos sus comentarios, y los utilizaremos para mejorar nuestros servicios e instalaciones. Una vez más, ¡gracias por sus comentarios y por elegir Catalonia Yucatan Beach!

10/10 Eccellente

Laura Angelica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 8 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi Laura, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

10/10 Eccellente

Salil Mohan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was our second stay at the property and we enjoyed it yet another time. Great service by the staff, the free kayaking and snorkeling makes it even better (there are many different types of fishes in the sea). the complete Puerto Aventura campus is a specially built community for vacationers so it is very safe to walk around at any time.
Soggiorno di 8 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi Salil, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

6/10 Soddisfacente

Senem

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The rooms are outdated, need definite improvement, specifically matresses were old and dirty. We believe this is such a basic and inevitable thing a hotel should provide, if especially when they charge a nightly rate of 300 usd. Unfortunately staff admitted that the mattresses were not renewed for a long time. The staff were amazing except a few, always trying to help and accommodate. Food was good too, comparably limited selection. We do not recommend Italian restaurant. Also need to be privileged to get drinks in the room/ fridge.
Soggiorno di 8 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi Senem, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Yucatan Beach was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Yucatan Beach!

8/10 Buono

Tracy Lynn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice smaller beach with breakwater. Dining option non-existent, reservations gone at 8 am. Two buffets were good. Friendly staff, clean. Basic rooms could use upgrades, we weren’t there for the rooms. Great wifi. Overall would stay again
Soggiorno di 7 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi Tracy, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Yucatan Beach was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Yucatan Beach!

10/10 Eccellente

Kholoud Mohamed

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What a beautiful hotel, facilities and staff. Super clean and friendly staff. Everyday was so much fun. The water was so clean and clear. We went on a family vacation for Christmas. What a perfect time and place. Thanks Catalonia for this memorial holiday.
Soggiorno di 7 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi Kholoud, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

8/10 Buono

Mauricio

Soggiorno di 4 notti a dicembre 2023

8/10 Buono

Emily Jean

Mi è piaciuto: Pulizia, personale e servizio, servizi
Rooms need updated.
Soggiorno di 7 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi Emily, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Yucatan Beach was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Yucatan Beach!

4/10 Scarso

Hugh Garrick

Soggiorno di 7 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hello Hugh, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

6/10 Soddisfacente

Kristen

Soggiorno di 7 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 18 gen 2024
Hello Kristen, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

10/10 Eccellente

Paula Kay, Duluth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 14 notti a dicembre 2023
Risposta di Catalonia Yucatan Beach, il giorno 17 gen 2024
Hi Paula, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.