Hotel a Richwood

“Breakfast was good and the hotel was clean and staff great! We asked for towels for the 3 of us to shower as there were 2 towels in our room and we were told no extra towels available because people used the pool all day. We asked for an extra pillow for the pull out couch and we were told the same thing..no extra towels. Our bathroom door would not latch when shut so it would swing open and we put a towel down to keep it shut. Not a great choice for us. ”

“This has to be the WORST experience I have ever had at a hotel. I requested a non-smoking room and when I arrived at the hotel lobby, the lady behind the desk was yelling at a customer on the phone and once she hung up, she started complaining about her boss who leaves her "crap" to do and then she decided to wait on me. I confirmed "twice" that the room was NS and she said yes. Once I got to the room, it smelled like someone smoked a carton of cigs in there and I immediately called the front...

“The facilities do show their wear and tear a bit - but - the staff is unmatched in friendliness and willingness to help out in any situation. They consistently go above and beyond to make you feel at home away from home.”

“Decent hotel for the price, ”

“Everyone and everything was great. The breakfast had something for everyone. ”

“Great staff and price.”

“Everyone and all of their amenities were great. Staff were very helpful. ”

“Very clean. Ground whole bean coffee and one of the best hotel breakfast we have had in a long time. ”

“The desk staff were very professional. I did not like the $10.00 per day parking fee.”

“Good”

“Room was clean and up to date. Staff was friendly and helpful. Great amenities.”

“Rooms were clean. Wish i didn't have to walk through a smoke filled casino to get to non smoking section of the casino. Hotel stay was good, but casino could be set up better”

“Wonderful place to stay! Clean, friendly staff. Especially Trish”

“Terrible ”

“Good choice”

“Room was nice and clean. Only complaint was out of conditioner in the shower. Overall a nice hotel”

“Yes, didn't use the internet ”

“Pool was cold. Room had plenty of space. ”

“Restaurant very nice and our waitress very good.”

“Clean room”