Hotel a Richwood

“What a lovely place to stay! Would absolutely visit here again. The room was clean and nicely decorated. The complimentary breakfast had lots of choices and the staff kept everything tidy and fresh.”

“Dirty”

“I am a disabled veteran with mobility issues, as I pulled into the lot there was one handicap spot left that I thought I would take but as I pulled around the row of cars the night shift desk clerk parked there before I got there. I found another spot much farther away, as I walked towards the door I noticed the the car that parked in the handicap spot did not have a placard or handicap plate and the 20 something year old jumped out of the car and ran and I do mean ran into the building. I went...

“was very dated and not overly clean. carpet needs replaced.”

“Check in was speedy and the room was very nice. ”

“This is a nice hotel especially for a family with kids. The staff is excellent and the hotel itself is really clean. I enjoyed the gym because they have a lot of different equipment to use. The only complaint that I have is that the pillows are super flat. They had no fluff in them what so ever. Other than that, I would definitely recommend!! ”

“Good breakfast.”

“Mattresses are in bad shape, so worn you roll to the middle. Never saw a staff member at The Lodge other than check in at main hotel whom was very pleasant and accommodating. Place just looks tired inside but was very quiet in The Lodge which I appreciate for a hotel. ”

“Staff was super friendly!”

“Helpful desk staff”

“The room was clean, comfy, and cozy, the breakfast was amazing and we had a great stay.”

“Nice hotel, suite was clean and spacious. Kitchenette was nice. Room was not ready at checkin time so we had to wait for an hour in the lobby, which was disappointing.”

“Very nice area. ”

“The beds were very hard and uncomfortable. Would not recommend ”

“Enjoyed our clean room with whirlpool. Room and property was clean and well maintained. Staff was friendly and helpful. Nice stay😊”

“AC worked great! Room was immaculate! Clean with up to date furnishings. And the bed was so comfortable. Check in was easy and the clerk was so friendly. Will definitely stay here again when traveling through! ”

“Comfortable room and convenient shuttle to the airport!”

“Everything was clean, and the staff very friendly ”

“Said i booked a smoke room (my daughter can't) clerk tried to switch it couldn't. Went to room open the door the beds looked like they were slept in. The covers had burn marks then i threw back the sheets and they were dirty with hair all over them. It smelled so bad, we were getting sick. Turned around in less than 5 minutes and then was offered a new room. So you lied to me too. We didn't even feel safe there. The room next to us had their door wide open watching us.”

“Everything was great!”