Hotel vicino a Río Secreto - Playa del Carmen

“Excelente opción de hospedaje si te gusta la tranquilidad ”

“Si”

“Excellent property and resort One day they did not clean up the room but other than that excellent option! Good was really good and have many places to go”

“We love this resort, we'll definitely be coming back!! Best resort we've ever been!”

“The hotel and spa were both amazing, unbelievable hotel!”

“Bait and switch! This place is nothing but an old broken down hostel pretending to be a hotel. They advertise private beach and private beach bar that doesn’t exist they are blocks away from the beach. They advertise breakfast included it’s not even a full continental at sweet bread and coffee and what used to be the communal kitchen. The gaps on the doors and the windows do not keep pests out and do not keep air-conditioning in. We booked the room for four people we were given no soap and two...

“The place is the perfect location very close to everything. However, is outdated old and they have bedbugs”

“The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. ”

“Sicuramente è un hotel molto economico. Le recensioni ci hanno fatto ben sperare...ma manca manutenzione alla struttura...un pochino di pulizia in più non sarebbe male. Però il prezzo è sicuramente molto interessante ”

“Truly the best resort I’ve ever been to. Ever detail was perfection. The food was next level, and so was the staff. I found my place at house of Aia ❤️🏝️”

“Good, they were very flexible to accomdate your preferences.”

“Al is ok ”

“Tuvimos una excelente atención del equipo de Expedia Melisa, Zyanya, Majo y Mar que nos apoyaron en todo momento. Lo único fue que encontramos zargazo en la playa y aunque el staff se preocupaba por limpiar, la verdad si no era tan cómodo estar por allí. Lindo hotel e instalaciones los niños la disfrutaron mucho”

“Alla reception ci ha “accolto” per così dire una signorina maleducata di nome Fabiola. Oltre a non averci dato informazioni utili sul resort di alcun tipo, liquidandoci dicendo che era tutto nell’app, ha richiesto il pagamento totale al check-in. Per noi se avessimo potuto non sarebbe stato assolutamente un problema: abbiamo fatto un primo tentativo di 1000 dollari (avevamo il limite su una carta) ed è andato a buon fine. Siccome i soldi li avevamo caricati tutti li abbiamo chiesto la cortesia...