Hotel a Rosedale

“The elevator was broken. They did not have enough wash rags & towels. They told my adults children to come back in the morning and ask for amenities. Instead of going out their way to provide us with them. The hallway smelled like smoke . The telephone in the room was broke. The back door was broke and unsafe. This was a scary and the worst experience I had in a long time.. No sleep everyone use that back door they knew no key was needed.”

“The staff was helpful but I informed management that housekeeping wasn’t doing their job. The rooms were half clean and the towels and washcloths need to have an expiration date because they were dingy and It had streak marks. I brought my own towels and washcloth. The free breakfast was OK if you wanted something to get you by. It was better than the other hotel, considering I left the other spot because they had roaches.”

“Location worked for me”

“Great place to stay”

“The room was nice and clean, the staff was amazing ”

“This Hotel is super clean and centrally located. The beds/linens were perfect. They provide all necessary toiletries, plenty of towels, hot breakfast and gym amenities that include work out towels. Tons of outlets, multiple charging options in room as well as desk space if you're working while traveling. Fridge/freezer, coffee, hair dryer, iron+board, wi-fi, cold a/c and late 12pm checkout. The hotel staff were among the best I've seen. The property manager is stellar. This will definitely be...

“The staff was absolutely terrible and offered no customer service to my family. Would not recommend.”

“Pristine room with comfortable pillow-top beds and obvious new room amenities such as touch-lamps, keurig machine, many charge outlets, and provided full-sized soap/shampoo/conditioner. Delicious breakfast buffet including cinnamon buns, turkey sausage, greek yogurts, fruit juices, eggs options and freshly ground coffee bar!”

“The pool was a bit cold, but everything else was great”

“Overall, everything was great. I just had to go down to get some towels. I would recommend this place to everyone.”

“Parking was easy. Hotel was clean. Staff courtesy.”

“The breakfast was great. Waffles, eggs, coffee, juices, cereal, oatmeal and much more.. The air conditioner kept the room in a perfect temperature for us. Overall, this hotel was great!!”

“X”

“Silenzioso, pulito. Tutto perfetto.”

“Great fitness center. Staff helpful for local places to eat.”

“We loved that we could pay a nightly fee and leave our vehicle while we traveled from and back to BWI”

“Room was clean but the staff were very friendly and helpful!”

“Great place for a baseball team to stay. ”

“The staff at the Hyatt House BWI are absolutely fantastic and kind people. I arrived to the hotel they greeted me, I forget my charger.. they let me borrow a charger for few minutes so my phone wouldn’t die, the shuttle driver took me to local gas station to get a few necessities. Great hospitality professionals. I will definitely recommend and come back. ”

“The phone, lamp, ac, and some of the Jets didn’t work😤. they never have extra towels and you can see in the room from outside because they don’t have the second curtain up. 😫They are mediocre polite 😎meaning as long as you don’t need anything they’re nice. Over all there’s no bugs so that’s a good thing 😊”