Hotel di lusso a Sacramento Sud

“I believe this hotel was a gem back in the day. It appeared run down, especially the exterior pool area. Second floor ice machine didn’t work, spa jets worked on and off, and out of service public restrooms. ”

“The front desk was completely unhelpful and would not take a credit card number or Apple pay for the incidentals without the physical card. Therefore could not check in and did not stay here.”

“Clean hotel. Staff were excellent. This issue is the parking situation which is not ideal.”

“Fantastic hotel... loved it, heading back soon. ”

“Coffee could be improved but it's a lovely place.”

“Upon arrival there was a huge wedding party at the entry blocking all foot and veh traffic. It's already valet only. I got checked into a room DIRECTLY under the rooftop bar where the wedding was. She never even told me about the wedding or details or noise advisory. I get to my room and there's a rave going on with crazy amplified sound. I eventually get moved to then learn the entire rooftop bar is closed and no access. Oh and also they are closed until Wednesday. No pool, no comfortable...

“There was duck poop in the pool and bathtub. Water was not working right”

“Room was not properly prepared. He did not work for two days. Customer service never took my call. There was no access to the cart for the luggage. I’ll have to take my kids to another location because room was too cold.”