Hotel a Shannon Hills

“Excelente servicio.”

“Breakfast was actually good. Pool area had no towels our whole stay. They do not use trash bags? It just seems understaff to me”

“The breakfast could have been a lot better and went there one day and there was no biscuits out eggs or juice”

“Clean rooms”

“Everything was wonderful. Clean rms, clean everywhere inside and out. Smelled good too!! The breakfast was delicious and the staff friendly and helpful. My only complaint was that the bathroom mirror was so high I could only see the top of my head. Granted I am only 4'10 but if the mirror was just four inches lower it would have been better. But I was able to use the other mirrors in the rm to get myself ready for the day so it was only a minor inconvenience. Highly recommend this hotel...

“Visit was great and shuttle very efficient!”

“Old without repairs in room, nasty stains on chair in room, no hair dryer in room, evening staff person unfriendly, no breakfast included, no freezer in mini fridge. Bed was comfortable. ”

“Front desk check in was awful my debit card was charged for the total room instead for the incidental fee of $20.00 I tried several times trying to receive my refund in the amount of $105.67 my bank account was charged. I called Marriott customer service stated I would be receiving my refund on February 29th (no 29th in this month) tried to speak with the manager “Crystal” so rude over talked me said it was a problem between me and my bank. As of this date 04-07-2026 not received my refund....

“Property was quiet. Breakfast was good, but had limited choice of breakfast items (no muffins, bagels, donuts, sweet rolls). Very accommodating and sweet breakfast lady. Friendly staff.”

“Very clean room with good temperature control. Breakfast had a wide variety and was delicious.”

“The room was clean pool was warm and breakfast was good The front desk was very friendly ”

“Food for breakfasts was I guess standard for hotels, but eggs were terrible, OJ machine not working, cinnamon rolls burnt, and gravy was terrible. ”

“Older but clean , good beds and big tv”

“Very nice breakfast (eggs, waffles, bacon, cereal, bagels, coffee, juice). Nice work out room with free weights and the pool was heated to 98 degrees.”

“Nice property. Friendly staff. Breakfast was OK although meat options were unclear (as in we weren't sure what the meat was). Bed was comfortable. TV was a bit of a pain to operate but picture quality was excellent. Biggest complaint was the ridiculous operating system for the shower. Just when you think you've experienced all the US faucet systems known to mankind, a new one pops up. This one requires a call to reception. There was a small instruction left in the room on the back of the...

“Our room was missing tissues, fresh soap packets and the toilet paper was half full. There wasn't a microwave to warm up coffee and we couldnt find an ice machine. Parking was convenient and well lit.”

“everything is great”

“I’m a little confused on how this hotel got the ratings that it did… the neighborhood is very sketchy. Men in the parking lot jamming out, homeless population right outside the hotel, etc… I (woman) was traveling alone and felt very unsafe. Would not stay again. Carpets were stained and sticky feeling, AC didn’t work in the first room I was out in. Hotel is old and did not feel very clean. Very disappointed, being that the reviews I saw were pretty good…really not sure how it got such high...