Hotel a Shorewood-Tower Hills-Harbert

“Was clean. Very nice. Comfortable beds. Friendly staff!!!”

“Clean room and friendly staff”

“Just needed a place to stay in the area and landed here. First time at a casino and the staff was so helpful and welcoming! So many restaurants and bars with regular pricing (think 10 dollars for a burger, 6 cheesecake, 8 dollar green tea shots) the room was so nice and spacious. Definitely wish we had spent more time and money. Will be returning!”

“It had a bad smell throughout the whole place ”

“Good breakfast, but no milk in the refrigerator Who is the staff member cleaning the room? Those who do not put on the comfort bed.”

“Everywhere was dirty e full of spots. ”

“The room was great, restaurant downstairs was great. The reason I gave 3 stars is the noise from the restaurant/bar kept me up until 4 am. I realize it was a holiday (valentine's day) but that was a little too much.”

“Bed was hard and smelled strongly of bleach. Bring your own blanket and pillow. Breakfast was bad as well. ”

“Great location, super friendly staff. We will definitely stay here again!”

“The entire place met our needs fully. The counter staff as well as the one maintaining the rooms were cordial and friendly. One thing of concern is the condition of the ground level Exit door at the south end of the building. Even though the security lock does work, the door doesn't rest quite securely on the frame and with extra force, someone with bad intent may give himself easy access to the buidling.”

“Very quiet and convenient location for my business trip. Angie is awesome and has made this trip stress free with her assistance and incredible customer service. ”

“Very nice, clean, attractive room. Bed was very comfortable! The room was a studio suite that was just 50 square feet bigger than a standard room that was the same price as the standard but felt so much bigger. It was great. Had a fridge microwave and loveseat. Bathroom really nice and big. Only drawback was the showerhead was a little small but water pressure was fine. Had a small but nice breakfast - Egg omlets, pancake maker, cereal, coffee, tea, juice, milk, bagels, toast. We would stay...

“Comfortable bed and pillows”

“needs to work limited restaurants”

“Mostly quiet and private. Friendly staff. No dish soap. Bathroom soaps are Dove brand. ”

“Stayed here before and it was great- this time not so much. I booked a king room and they gave me a queen, wasn’t too bothered since I did book through Expedia, and there was no price difference. However our room was not the cleanest, hair in the shower, floors didn’t appear to be vacuumed, trash pieces on the floor. Overall a decent hotel but just had a not so clean room, ”

“I was visiting with family and friends, their room had bed bugs”

“all good”