Hotel per fare shopping a South Bank

“Great modern boutique hotel with beautiful design and features. Clean, smells brand new still and centrally located. Front desk staff was very friendly and staffed 24 hours. Bed was comfortable, blackout blinds effective, kitchen as described, and towels large and clean. My only complaint is that the so-called fitness centre is not really that at all. It is a tiny room with a treadmill and a couple light dumbbells. They would be better off affiliating themselves with a local gym and give us...

“We specially booked a 2 bedroom apartment, which was confirmed in our Expedia booking. When we arrived it was a 1 bed with a sofa bed. This aside, the kitchen cupboard was off the wall, the bath was cracked, the tiles were broken and so was the dressing table and mirror. We communicated all of this to the host and their only answer, was that they would cancel the booking (as we are stood in the apartment) and give us a refund. We had no choice but to do this and were left in London trying to...

“Close to high street and tube stop, clean, we even received a Christmas cake on Christmas Eve.”

“Buono”

“We wanted a property that was central to London so we could easily access shops, restaurants and bars. The location was absolutely spot on for what we needed but more than that, it was clean, superbly presented, the perfect space, comfortable and had everything we needed. Despite being in a central location the area was so quiet and felt very safe. From the booking, communication in preparation for our stay, the check in and access to the property process and the actual stay it has been...