Hotel a South Whitley

“Good air conditioner and bed”

“Room was clean, gym was clean. Staff was helpful. And hotel was overall clean and the common room was clean and kept up! Very nice. Highly recommend.”

“Muy buen servicio ”

“Floors in main area, elevator and room not clean. No soap in one bathroom main floor, breakfast was poorly stocked. Only one luggage cart and it was not available. Staff was not present at front desk (main lobby empty). ”

“No breakfast, couldn't use the hot tub cause it was full of very young children, even though the sign says 16 or older. The parents all sat at a table drinking even though you are not supposed to have glass in there, never mind food or beverages. But hey the kids were having a blast.”

“In 10 days I had the room cleaned only 3 days They said that cleaned was on request I usually use this chain but it was the first time some like this happened”

“There’s no electric plug for CPAP machines. I had to get down on my hands and knees to unplug the alarm clock and use an extension cord for the two CPAP machines we travel with. I had to wait 20 minutes for my suite to be ready despite arriving a full hour after 4 pm check in allowed. The TV in the lounge area did not work which is part of the point of booking a suite so that tv doesn’t disturb travel companions sleep. The front desk was unable to get assistance for the tv so it was never...

“Room and building were clean. Some of the staff were friendly and helpful, some were not. The tub couldn’t be used for a bath. Shower got way too hot. There was broken glass in the parking lot. We informed front desk in the evening but it was not taken care of until the following morning. The breakfast was a nice selection but the coffee was full of coffee grounds. The lady was apologetic. The coffee was improved the next day, but still had a lot of coffee grounds. Room was nice sized, had a...

“This has to be the filthiest hotel we've ever stayed at. Do they even own a vacuum? Garbage cans overflowing for 2 days at the breakfast area. Continental breakfast not being stocked as people were eating, most food containers were empty. Pool- out of order Elevator- out of order Ice machine 3rd floor- out of order Ice machine 2nd floor- out of order ”

“Amazing”

“Breakfast was very good, great variety. My only complaint is about the coffee machine, it takes to long for a cup to be made and a line backs up, especially if; like me, you’re getting a cup for more than yourself. I liked the pump thermos better.”