Hotelito Azul ha una piscina?

Sì, la struttura dispone di 2 piscine all'aperto. Orario di accesso: 11:00–22:00.

Gli animali sono accettati presso Hotelito Azul?

Sì, questo hotel ammette i cani e i gatti (massimo 2 in totale). La struttura richiede un deposito di 100.00 USD a soggiorno e un supplemento di 25 USD ad animale a notte. Potrebbero essere applicate alcune restrizioni. Contatta la struttura per maggiori dettagli.

Quanto costa il parcheggio presso Hotelito Azul?

Nei pressi della struttura è disponibile un parcheggio gratuito.

A che ora si deve eseguire il check-in presso Hotelito Azul?

Orario del check-in: 15:00-a qualsiasi ora. Per il check-in anticipato si applica un supplemento (soggetto a disponibilità).

A che ora si deve eseguire il check-out presso Hotelito Azul?

Orario del check-out: 12:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Hotelito Azul offre il servizio navetta per l'aeroporto?

Sì, è disponibile una navetta da e per l'aeroporto a pagamento su richiesta. Si applica un supplemento di 200 USD per veicolo.

Dove si trova Hotelito Azul?

Direttamente sulla spiaggia di Tulum, questo hotel si trova a 2 km da Scultura Ven a la Luz e Spiaggia di Tulum. Riserva della Biosfera di Sian Ka'an e Playa Paraíso si trovano ugualmente a meno di 5 km di distanza.

Hotelito Azul - Nuove Recensioni, Prezzi e Offerte per il 2026

6/10 Soddisfacente

lory, firenze

5 ago 2018

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera

Hotel molto carino peccato per il mare impraticabi

L'albergo é molto carino ma siamo stati delusi dalle condizioni della spiaggia e del mare completamente marrone e impraticabile a causa delle montagne di alghe che ricoprono la costa. Siamo rimasti solo 3 delle 6 notti programmate e ci siamo dovuti spostare al nord e spendere per prenotare un altro hotel a Holbox dove il mare invece è pulito. Siamo rimasti delusi anche perché ci saremmo aspettati da parte di expedia maggiori informazioni circa li stato dell'intera costa. Avendo prenotato per telefono sarebbe stato corretto che l'agente con cui ho parlato mi avesse informato della situazione e non scoprirlo al nostro arrivo.

Soggiorno di 6 notti a luglio 2018

10/10 Eccellente

Sarah, Milano

2 apr 2018

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

Sleep with the sound of the sea

Very nice and clean hotel. We stayed in the hotel from the 31st of March until the 2nd of April 18 as part of a trip of Mexico and Belize. Very good position, right next to an excellent italian restaurant ( Posada Margherita) hence if tired you can have a nice dinner without walking at all. Parking can be a bit of a pain in Tulum and this hotel offers free valet parking to its guests AND the possibility to rent bikes ( at a little extra). Suites with garden or sea view just amazing with a large shower - all of them have their own hammock. The hotel also has a partnership with Ojo de Agua for breakfast ( and not only ) which has a super nice sea view. Main selling point of the hotel: the staff. Friendly, welcoming, caring. You cant miss it !

Soggiorno di 1 notte a marzo 2018

2/10 Terribile

beni

6 gen 2026

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

There is no hot water in the shower , and no stuff after 6 pm to take care of any issues you have

Soggiorno di 4 notti a gennaio 2026

2/10 Terribile

Oral

Viaggio di coppia

6 gen 2026

Mi è piaciuto: Personale e servizio

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Unfortunately, our stay was very disappointing. Every morning the bathroom toilets were not working properly and we had to call maintenance repeatedly. The shower water was inconsistent and not always hot, which is unacceptable for a hotel at this level. In addition, there was significant noise from the street, making it difficult to rest properly. What frustrated me the most was the lack of responsiveness — it took four days to receive a reply regarding these issues. I am especially disappointed because I am a loyal customer and have stayed with this brand many times before. I expected much better service and attention. This experience did not meet the standards I am used to, and I truly hope the hotel will improve its maintenance and guest communication.

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Sujeet

Viaggio di coppia

5 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

The location was amazing. We got the sea facing room which we really loved for the view and sound of waves. All of the staff members were great , polite, professional. The property was very safe and private. The deep cleaning was great, especially the helping lady, Reselida, was amazing. Thank you for hosting, i hope to visit again :)

Soggiorno di 3 notti a gennaio 2026

2/10 Terribile

Richard

Viaggio con la famiglia

5 gen 2026

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura

The place is run down, the roof top bar and jacuzzis are closed. I had 2 rooms and my kid’s room had a cockroach, so my son refused to sleep there. Also the manager was super rude. I don’t usually complain, but this was definitely a bad experience.

Soggiorno di 1 notte a dicembre 2025

6/10 Soddisfacente

Milan, LONDON

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli

3 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Pros - Beautiful property with rooms that look like treehouses, right on beautiful sandy beach with private area with sun loungers. Rooms were clean and spacious, good WiFi and free offsite parking. Execellent property in terms of looks. Cons - While the looks were great, we were not satisfied with the stay. Although the staff was lovely, there was a severe shortage of them, all around the property. Not sure if it was because staff was on Christmas holidays or it is usually like that. Reception - There was only 1 person at a time, to do check-ins, property tours, resolve existing guest problems, etc. which means there was always a long wait. Also, they were only available from 8am to 6pm (or 8pm). Cleaning - Somedays cleaning didn't happen until 5pm despite asking for it at 11am and multiple reminders. Reason given - shortage of staff and priority given to checked out rooms. Rooftop - The property has a beautiful rooftop with a hot tub and swimming pool. But again, UNSTAFFED at all times! We didn't know how to switch on the hot tub until another tourist helped us. They could easily put a staff there to sell drinks and food there and to help people but no! Restaurants - There are two restaurants on site. While we liked the drinks and food at Olivia (reception area), most days it opened later than the advertised 8am. Tea/Coffee - No tea/coffee making facilites either in the room or any common area! NO STAFF OR EVEN SECURITY after 10 pm. You are on your own

Soggiorno di 3 notti a dicembre 2025

8/10 Buono

Abiral

Viaggio con la famiglia

3 gen 2026

Mi è piaciuto: Personale e servizio

Hotel staff was friendly and accommodating, hotel is very unique right on the beach, breakfast and juices are wonderful. Check in process needs improvement.

Soggiorno di 7 notti a dicembre 2025

6/10 Soddisfacente

Marshall, Any address

Viaggio di coppia

28 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Our room was great, but some amenities could be improved upon like having a coffee maker, clothing iron, and blow dryer inside the room. The staff was great, however having more personnel on site would make the manager’s job a lot more simpler. The hotel restaurant was also overpriced for the quality of food received.

Soggiorno di 2 notti a dicembre 2025

10/10 Eccellente

Larisa

28 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We loved the hotel, it’s cute and clean, good location

Soggiorno di 2 notti a dicembre 2025

10/10 Eccellente

Claudia

26 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The staff was attentive. I truly felt like I was catered to and all of their amenities were fantastic. Their pictures did not do the reality justice. Fantastic food with both restaurants. We are already planning our return.

Soggiorno di 2 notti a dicembre 2025

10/10 Eccellente

Shira

26 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Clean room and great staff

Soggiorno di 4 notti a dicembre 2025

10/10 Eccellente

Sina

Viaggio di coppia

21 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Wonderful stay, super blessed to have been able to experience it. Beach is right there, food options are great, the staff is beyond helpful. Cleanliness was a 10/10. Sad to leave, looking forward to return :)

Soggiorno di 4 notti a dicembre 2025

10/10 Eccellente

Jean

Viaggio di gruppo, Viaggio con la famiglia

20 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Great staff and excellent area

Soggiorno di 2 notti a dicembre 2025

4/10 Scarso

Melina

Viaggio di coppia

16 dic 2025

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Overall I was very disappointed with my stay here. The coffee service that was advertised didn’t show up unless you complained. The facilities on the beach and rooftop were unkept and messy. Most chairs were ripped and falling apart and the rooftop was upside down. There were broken string lights lying around and the pools were filled with debris. I booked with the understanding that breakfast was included but was told that it was a separate option you had to pay extra for which was not advertised. Both the restaurants were very overpriced.

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

Regina

14 dic 2025

Soggiorno di 3 notti a dicembre 2025

6/10 Soddisfacente

Thanyapatt

14 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

Hotel facilities and staff are nice but it is way over prices compared with amenities that hotel have; hair dryer, toothbrush, toothpaste, slippers etc that didn’t provide, compare price they charge should have so much more. Also it is difficult because no staff on site after 6pm.

Soggiorno di 3 notti a dicembre 2025

6/10 Soddisfacente

Sriharsha

11 dic 2025

Soggiorno di 1 notte a dicembre 2025

8/10 Buono

roberto

Viaggio di coppia

9 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Very good experience

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

Miya

Viaggio con animali domestici, Viaggio di gruppo, Viaggio di coppia, Viaggio con la famiglia

8 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Hotelito Azul was such a beautiful, zen experience — very natural, earthy, and tranquil. The food is organic and incredibly fresh, and the entire property has this unique, elevated “treehouse” feel with nature views everywhere you turn. You honestly barely need shoes; there are foot baths outside every suite, which feels so intentional and relaxing. The location is perfect — close to all the great beach clubs and local attractions, and only about a 15–20 minute walk to Ven a la Luz. The blacked tacos at Olivia? Phenomenal. So fresh. Truly, all the food on-site is fantastic and aligned with the whole organic vibe. Customer service was extremely friendly, pleasant, and multilingual — there were absolutely no English language barriers, which made the stay even smoother and more enjoyable. The only recommendations I’d offer: check-in communication could be improved. I didn’t receive my check-in details until after I arrived, and you need a QR code to scan when entering the property. Without that code, you can’t get in, so someone should be monitoring the entrance at all times. We ended up waiting about 20 minutes, but it looks like they were installing a Ring system during my stay, so this will likely be resolved soon. Outside of that, the experience was amazing. The grounds are clean, safe, and truly one of the best beachfront stays in the area. And the rooftop? Spectacular. The sunsets from up there are breathtaking…we sat there every evening just to take it all in.

Soggiorno di 3 notti a novembre 2025

10/10 Eccellente

Joseph

7 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Our stay was perfect, the hotel is peaceful and gorgeous. The staff was excellent our entire stay, including the kitchen, front desk and housekeeping - special thank you to Jorge, Will, Silvio and Griselda.

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

Denisa Nicoleta

Viaggio di coppia

5 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We had a wonderful stay at Hotel Azulito. The property is perfectly located right on a beautiful beach, which made our time there even more enjoyable. The staff were incredibly friendly and attentive throughout our stay. First, we want to mention Samantha, the manager. She was amazing — she made reservations for us, gave us great recommendations, and made sure everything about our stay went smoothly. A special thank-you also goes to Griselda from housekeeping. She kept our room spotless and made sure we had everything we needed at all times. She, along with the rest of the team, went above and beyond to accommodate all of our requests. We also want to recognize Gregorio, our butler, who was fantastic and always ready to help with anything we needed. The rooms were spacious, comfortable, and very well maintained. The food at the hotel restaurant was also excellent. Overall, we had a great experience and would happily return.

Soggiorno di 6 notti a novembre 2025

6/10 Soddisfacente

Bamdad

4 dic 2025

Mi è piaciuto: Pulizia

Non mi è piaciuto: Condizioni e dotazioni della struttura

We stayed at this hotel for 5 nights. Our room was fantastic. Spacious, clean, elegantly furnished and with a large terrace and fantastic views. But unfortunately, that is where the good things end. The host was quite pre-occupied. The “on-site” parking was certainly only about 500 feet away from the hotel but required crossing a road with heavy traffic. At night, when the road gets pitch-black, the short walk felt dangerous with the risk of being run over. The gate to the parking lot was always locked. Returning to the hotel at night, it took us 10-20 minutes to find someone at the hotel to open the gate for us every single time. The gym, advertised as “world class”, was decent but got extremely hot as it lacked AC . You also need to give the hotel a notice at least one hour in advance to use the gym. The hotel restaurant, bars and coffee shop are over-priced. I ordered a latte at the restaurant. By the time it came, it was cold. At 8 USD price tag, I felt ripped off. And the beverage credit we were offered at the check-in was for one specific bar which we never saw open during our 5-day stay. We felt like we were paying luxury hotel prices for a hotel where the overall experience was far from luxurious.

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

HADI

2 dic 2025

The staff was amazing, flavio was extremely helpful with all things needed for our room, as well as Griselda always keeping our room beautiful and clean not to mention the absolutely beautiful swan towel designs that she left us, her sense of humour was contagious, Cayetano was so sweet and attentive always checking up on us at the beach and giving us great dinner recommendations, he was such a nice person and we look forward to seeing everyone again!

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

Mitchel

21 nov 2025

Soggiorno di 4 notti a novembre 2025

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