Hotel sulla spiaggia a San Juan

“Great location prior traveling”

“This is a beautiful hotel and the double bed room was huge. The decor is very upscale and the rooftop lounge/ hot tub area is amazing. Now for the cons: The parking situation is not ideal. There’s a garage within walking distance but it’s very easy to get turned around in there. We ended up lost trying to find our way back out to the hotel. The beds and pillows are not comfortable at all. The pillows were completely flat and the mattress was hard as a rock. Do not expect to sleep well...

“Muy agusto y limpio el hotel, el servicio excelente y la amabilidad de sus servidores 10/10 y no puedo dejar servicio nombrar el restaurante Levant que superó mis expectativas”

“TERRIBLE SERVICE. So with tv remote in the hotel room it wasn’t working. So I went down to front desk to ask for a different remote or if someone could fix them. They said they will fix it for us. They never came. We went down there 3 times to remind them to come and finally they did come. Our tv would not shut off so the whole time without tv, we could not sleep at all because it was on. Another bad customer service was when we were at the pool, I ordered a $10 drink and they charged us $45. I...

“I like the wrist band we got at front desk that was able to use as a keycard to get in room. I don’t like all the extra charges. There was a charge for parking, hotel amenities charge per night and then security deposit in case damage to room. We do get security deposit back.”

“This property is great for couples it’s not a family vacation type of place . It’s very comfy cozy and romantic.”

“Molto bene per una notte prima del volo. Decisamente da migliorare il wifi nelle camere. Colazione molto basica con poca scelta . Parcheggio libero. Stanze nuove e pulite. ”

“My wife and I have been coming here for the last 12 years. It used to be the San Juan water Beach club. Beautiful hotel, beautiful rooms. Management needs some better social skills.”