Hotel con servizi business a Akron nord-occidentale

“I told the front desk person it was a prepaid reservation but they charged me twice. Then they said they couldn’t credit the amount back because I had to wait till the next morning to discuss it with the volte manager, starting 7am. The next morning same story. The person in charge at the front desk said the Manager was not it that day and I had to give them a call to discuss my claim. Very very upset and disappointed ”

“Quiet location. Room and lobby very clean. Staff were very pleasant and helpful. Appreciate the ”

“Overall, the property was clean and easy to access. Unfortunately for me, the equipment in the fitness center did not work. following the directions on the control panel of the treadmills resulted in no action. That sucked. I stayed in room 108. The bed mattress was too soft and I found it difficult to sleep and got up with a sore back each morning. The staff was very good. Cynthia was very helpful getting one problem corrected.”

“The bathroom door was hard to close and not updated The tub was dingy and not super clean. Sheets were clean but stained Staff was nice. It was a ok stay for the price. The area was nice, I felt safe and lots of restaurants and shopping and hospital is down the street ”

“Great stay, thanks!”

“The whole hotel and room had a very run down feel. We stayed there previously and didn’t remember it being that bad before.”

“One bedroom suite not as nice as Studio or a quiet. Front desk manager thought was super nice and accommodating! Rate was supposed to be adjusted from one night instead of 2 nights and not corrected by hotel? No onsite restaurant. ”