Hotel a Akron nord-occidentale

“good”

“Yes”

“Staff was good. I didn't get the room I booked and the entire property smelled like marijuana but it was comfortable enough for one night. I'm glad I wasn't staying longer. ”

“Ok”

“I told the front desk person it was a prepaid reservation but they charged me twice. Then they said they couldn’t credit the amount back because I had to wait till the next morning to discuss it with the volte manager, starting 7am. The next morning same story. The person in charge at the front desk said the Manager was not it that day and I had to give them a call to discuss my claim. Very very upset and disappointed ”

“We were only there for one night but the staff were friendly and the room was clean. We would definitely stay again.”

“Clean rooms easy parking ”

“Nice stafff but property could use some remodeling.”

“Breakfast options were excellent. ”

“The first room water on the floor and tub was peeling and smelled like smoke. Moved to the second room, the bedspread had spots on it (she exchanged it). The toilet was running, so I let her know and no one came to fix so listenedto that for 2 days. The tub was peeling”

“James at the front desk was really great, all of the staff were kind, room clean and quiet. ”

“Staff was really helpful and efficient! Lobby and elevators were welcoming and appeared clean. Two-star review is for condition of the room. Although the bedsheets were clean, it smelled like stale cigarettes — kept waking up throughout the night because the smell was so nauseating. It felt like that smell was ingrained over years and it was IN everything — the carpet, the upholstery, the curtains — no amount of daily room service would have been able to rid the smell. The room itself was tidy...

“Ended up arriving in the middle of the night due to late start for my travel itinerary. Woman at the front desk was very nice and worked quickly to check me in so I could get to sleep right away. Other family members have stayed here previously so would recommend. ”

“I could not get into the app for touchless check in - there was only one staff member there who was not at the desk he was upstairs helping another guest. The hotel was very clean and the bed was very comfortable. We didn’t use the hotel amenities but we did have breakfast which was good but not much of a selection. I barely slept because the walls are paper thin and you can hear every conversation. Also at about 2:30am the people in the room next to us decided to have very loud sex for 2...

“I did not get the room that l thought l booked on line? Disapponted on Expedia!”

“Yes, and yes”