Hotel con servizio concierge a Akron nord-occidentale

“Quiet location. Room and lobby very clean. Staff were very pleasant and helpful. Appreciate the ”

“The room was dirty bedsheets filthy when asked for sheets to be replaced was told ok but no one never came had to go back up there again only to receive a attitude from front desk staff and be told to wait till tommrow so first night I had dirty sheets accidentally locked my self out of my room and front desk lady argued with me infront of other customers for 30 minutes and I had to basically watch YouTube to figure out a way to open the door the bar was closed the pool was closed it was a awful...

“Parking was easy and the room and common areas were clean. ”

“The room was very clean and the bed was comfortable. The gym was well equipped. ”

“The front desk staff and our waitress at the hotel restaurant (dinner) were friendly and helpful and patiently answered any questions that we had. The room was clean, and the bed was comfortable. The only thing missing was a blanket, which we got from the front desk when we got cold during the night. I appreciated the magnified makeup mirror in the bathroom! ”

“Why is it so hard for the staff to smile and be friendly with customer service with the guest?”