Hotel a Bay Shore

“There were no staff onsite, front desk or otherwise. Room smelled intensely of cleaning chemicals and was frigid with the A/C on full blast. You get what you pay for.”

“They were in the process of making updates and improvements. Very nice staff. Would stay there again.”

“Friendly staff”

“We came back to shower and the room had not been cleaned yet. Then we left and when we came back later on in the evening the room had not been cleaned. Some towels were taken but the bed remained in made and I had to call to get clean towels. We weren’t happy.”

“My wife and I loved our hotel room, complimentary breakfast, roomy and clean bathroom and shower area, very comfortable, clean beds, very friendly and helpful staff all around from the front desk, house keeping, kitchen staff and the location is superb in that it is close to Peteosky, Bay Shore and downtown Charlevoix. So, I must whole heartedly recommend to everyone who wants to pick an excellent place to stay, it would be here.”

“Our hostess was very friendly and helpful. The property definitely needed sprucing up. There was much peeling paint, big water stains on the ceiling and the exterior looked very neglected. The bathroom was very small with a high bathtub that was tough to get in and out of. It was an old house, on a nice corner. But, we were a bit disappointed.”

“The floor in the room was dirty and made my white sock, black and walking around both the carpet and tile”

“We were hoping for a clean hotel boy were we let down. Upon arriving after looking at it we knew it was not going to be good. The front desk attendant was clearly on something. She kept dozing and swaying while talking to me. We entered our room and went to turn the air up and noticed the air conditioner full of mold! Not to mention the dead bugs in it. We went back to the lobby and the attendant had beads stuck all over her face from her head being in the desk. We checked out and asked for a...

“Very nice stay”

“No pool as advertised, disappointed there was no lake view. Wonderful lounge, bar, dining area. Harbor Springs is a gem”

“The Charlevoix House was a wonderful bed and breakfast in the charming town of Charlevoix. Steffan was a wonderful and attentive host that was kind, present, and made amazing home cooked breakfast! Everything was done with care and intentionality. We would 100% love to come again soon!!!”

“The nicest and most helpful staff. Clean rooms, and great location”

“the room was very clean, staff friendly, the light breakfast due to the hotel being an Express was excellent. Our stay was just great and would stay their again. ”

“Amazing rooftop view and large rooms”

“Wonderful property and wonderful staff. Attention to detail inside and out. This is the nicest B and B I have ever stayed in.”

“HORRIBLE ROOM, TERRIBLE!!!! NEVER will stay again at days in. Horrible. Unacceptable. I hope a health department will show up for an inspection of your rooms. They will close you down instantly Unacceptable. Room 103 had a bathroom door with 1/3 of it MOLD. On the bottom it was coming apart. I could not believe it when I saw it. How can you offer that to your customers. MOLD smell and inhalation affects someone’s Health. I have asthma and respiratory issues. I have no words and my blood...

“The lady at front desk (Jackie?) was very nice, fun and helped us in many ways. It’s an old building and that’s a part of experience. The only disappointment was the jet tab in our room. Probably not used much though looked clean, the hot water was brownish and a bit challenging to use it. Still we enjoyed our stay :)”

“The cabin was very clean and had everything there we needed to enjoy our stay.”

“Nice clean, modern and spacious rooms. Beds very comfortable. Beautiful balcony view of city & lake. Staff friendly & courteous. Ample free parking. Property well kept.”

“The staff were very professional and friendly. The lodge and room were clean not crisp. The A/C was loud. The rooms were old and outdated. The property was beautiful and well maintained.”