Hotel a Berlin Heights

“hotel web site states continental breaskfast but resturant is not open. resturant is only open wendsdaythrough sunday morning, pool area is dirty and not very inviting”

“The location was convenient but this hotel is definitely in need of some upgrades and maintenance. Amenities are minimal and the regular rooms are small. If it’s just for a basic stay for a short trip it’s fine but I’d be uncomfortable with a whole family for more than a night or two.”

“It is nice to sleep with the window open but they could have used better pillows.”

“The hotel was a pleasant place to stay overall, and the staff were great—very friendly and helpful throughout our stay. However, the property could benefit from some maintenance. There were cracks in the ceilings, and the washroom is in need of renovation.”

“Clean room, excellent breakfast choices—best I’ve seen in a while. Check in lady was VERY GOOD about keeping my room number and information secure from being overheard by the man in line behind me. One real problem. The window in my 1st floor room was UNLOCKED upon arrival. This is SO unsafe. Someone could already have been inside, or someone could have entered during my stay, if I had not checked this. This safety issue should be engrained in every motel/hotel—always ensure that windows are...

“We walked in and left immediately. We didn't even stay”

“A/c wasn’t working after second day. Very hot at night.”

“Needs updates”

“Great”

“This place is on the corner of what seems to be a busy street across the street from a Lowe’s hardware store. There is no view worth mentioning and pretty much looks like a no name Motel you would find while driving across country”

“We left after stripping the beds to find all types of stains (my friend thought he got bit by a bedbug, we didnt find any). Some obviously blood some obviously fecal. Also they were small and uncomfortable. The “blankets” were thinner than my sheets at home. I asked for couple of extra pillows and was told they only had 1 spare. The toilet seat did not fit the toilet. The breakfast? Definitely not continental.”

“If you go to the hotel be prepared to not check in until 4:00 p.m. . Not exactly sure what takes 5 hours to clean rooms from 11:00 a.m. check out till 4:00 p.m. check in. Had a wedding to be at at 5:00 p.m. and couldn't check in the room till I got back. The hotel has a nice bar but I don't know when it's open because it was closed at 11:30 on a Saturday. Bottles of water are five bucks a piece. And you can only turn the air conditioner, excuse me, geothermic cooling, down to 68°. For 300 bucks...

“This place is perfectly fine as a last-resort hotel. The manager was super nice and helpful, which I appreciated, and the rooms are fairly standard. But the property is not well-maintained, and let's just say that, based on the other guests and their activities, I would have been somewhat more comfortable sleeping with a samurai sword under my pillow.”

“The room was clean and the bed was comfortable”

“Very clean and well maintained. The TV was about 32 inches which isnt a big deal but its nice to watch TV in your room at night. The "beach towels" are tiny so take your own. Continental breakfast is "chilled food" so toast cereal yogurt. Kids in the adult pool most of the time. But overall for the price it was worth it.”

“The room was nice and clean. The room has been recently remodeled, and the air conditioning worked great. The staff went above and beyond to return a forgotten item to us! Would definitely recommend!”

“We loved everything from the building, the lake view, the staff.”

“Staff were amazing loved everything about my stay”