Hotel a Westlake

“I was shocked to find dirty sheets on the bed.When I called reception they offered me a new room which I refused because it would have involved getting dressed, packing and moving at midnight. I asked them to change the sheets and receptionist said they were not responsible for room cleanliness. I reminded them that during a pandemic it particularly irresponsible to ignore basic hygenic protocols. That was not acknowledged so I ended up going down to the frontdesk to get clean sheets and make...

“Helpful and polite staff”

“It was great. No issues.”

“The front desk, stuff door, very friendly and professional and it was a very easy process didn’t take long at all”

“Front desk very helpful and pleasant. Was able to arrange early morning pickup for shuttle with no problem. ”

“Camera grande e bella, materasso NON BUONO”

“0”

“Room was not restocked (no hand soap, no coffee pods , no coffee cups, no ice bucket liner, coffee pot didn’t work), the bathroom floor looked dirty. Towels were restocked, and I HOPE the bed had clean sheets. We came in and just fell in bed. It was not dusty, and everything looked nice at a casual glance. Desk staff are great! Personable and tried to help all they could. Parking is poorly lit, but seemed safe. Breakfast looks sparse, but after everything else we are afraid to even try it…”

“I like this place, very ideal location, ideal price and ideal facilities, everything is just perfect for me in Cleveland, recommend.”

“Ottima la stanza con cucina, frigo mastodontico e piastra a induzione, ma senza nessun attrezzo di cucina, mancava l'asciugacapelli. Considerando il costo, la colazione era vergognosa. Nessun piatto, solo qualche snakes e degli yogurts. Non previsti: fette di pane, granola, latte fresco, confettura, burro, formaggio, frutta e succo di frutta. ”

“Beautiful building, clean comfortable rooms, felt safe. Valet parking wasn't my favorite. On site restaurant.”

“Clean room, excellent and friendly staff, adequate parking. Could have used an EV charging station in the parking area. ”

“Buon hotel con camere ampie e pulite. Ottima colazione con molta varietà sia di dolce che salato. Non molto comodo il parcheggio anche se è disponibile il valet”

“The staff was very kind and happy to help us with anything we needed.”