Hotel a Westlake

“Posta appena l’uscita dell’interstate ma immersa nella più assoluta tranquillità. Camere e spazi ampi, deliziosi e puliti. Staff gentile e accogliente.”

“Had a clean, spacious room with a great location. Everything was easily walkable. I do wish there was a rear entrance to the hotel - getting to the parking garage requires walking all the way around the hotel to enter and exit. Good experience overall and I would absolutely return. ”

“Breakfast was delish, new coffee machine was great addition. I have stayed here many times to visit my nephews and niece and rooms were pristine. Staff was friendly. Hotel smelled clean upon arrival. Will be returning when I come back to Cleveland. ”

“We didn’t eat breakfast or use the hot tub or pool. It is an older property. No charging stations on the lamps or tables so be sure to bring a block for chargers”

“I don't eat breakfast but it appeared okay Would like for morning front desk help to be more courteous.”

“Like”

“I was shocked to find dirty sheets on the bed.When I called reception they offered me a new room which I refused because it would have involved getting dressed, packing and moving at midnight. I asked them to change the sheets and receptionist said they were not responsible for room cleanliness. I reminded them that during a pandemic it particularly irresponsible to ignore basic hygenic protocols. That was not acknowledged so I ended up going down to the frontdesk to get clean sheets and make...

“The whole place smelled smoky and damp. There was NOT breakfast. Booked a room with one queen bed, was given a room with two double beds. There wasn’t a drain stopper in the tub and the clerk said they don’t have any. ”

“Sofa bed was worn down to the springs. Closet door fell on my son. Not clean ”

“I rented a room for the evening for my sons hockey tournament we checked in and our room and our teammates room had bed bugs we went to desk to inform staff and they went up to room and argued that it was just dirty not bed bugs well I know what bed bugs look like and to find out 6 day ago a review came in that they had bed bugs. The staff proceeded to argue about a refund and we ended up switching hotels I will never stay at a best western again I also told the hockey tournament directors to...

“Great location especially if you need to go to Avon Cleveland Clinic. Walking distance to shops and restaraunts. The building was a tad beat up but clean. Basic things like broken bathroom fan and peeling wallpaper. Otherwise, comfortable, quiet, clean and spacious room.”

“Very nice hotel and family friendly. Staff was very friendly as well. Would definitely come back”

“Camera grande e bella, materasso NON BUONO”

“Fun sort of boutique (ish) hotel with an airport view. Quiet except for the click of the ac unit that was a little loud. All in all it was great!”

“Staff knocked on door at ten and ten thirty pm Said I called about needing help with tv. No I was trying to sleep. Next to door to upstairs. Slammed shut a million times before midnight. Chair in handicap shower not sturdy but shower pressure was nice. No WiFi info on checking in. No inquiry as to room in way out. Didn’t do breakfast just wanted out. Car parked under shelter in handicap area and was also the smoking area. Had to inhale massive amount of smoke while loading suitcase. Bed not...

“loved”

“Very clean and friendly. Would definitely stay again.”

“Rooms were clean and very roomy. ”