Dreams Sapphire Resort & Spa - All Inclusive ha una piscina?

Sì, la struttura dispone di 4 piscine all'aperto e una piscina per bambini.

Gli animali sono accettati presso Dreams Sapphire Resort & Spa - All Inclusive?

Sì, questa struttura ammette i cani (massimo 1 in totale) con peso inferiore a 10 kg per animale.

A che ora si deve eseguire il check-in presso Dreams Sapphire Resort & Spa - All Inclusive?

Orario del check-in: 15:00-24:00. Il check-in posticipato è disponibile con orario limitato.

A che ora si deve eseguire il check-out presso Dreams Sapphire Resort & Spa - All Inclusive?

Orario del check-out: 12:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Dreams Sapphire Resort & Spa - All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. Cibo e bevande sono inclusi, inoltre potrai praticare attività come windsurf, snorkeling, kayak e altro ancora.

Dove si trova Dreams Sapphire Resort & Spa - All Inclusive?

A due passi dalla spiaggia di Puerto Morelos, questo resort si trova a 15 minuti a piedi da Parco Nazionale Arrecife de Puerto Morelos e Spiaggia di Puerto Morelos. Spiaggia di Ojo de Agua e Piazza cittadina di Puerto Morelos si trovano ugualmente a meno di 5 km di distanza.

Dreams Sapphire Resort & Spa - All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2025

6/10 Soddisfacente

Chantel

18 ago 2025

Mi è piaciuto: Pulizia e personale e servizio

Great food and service. Hotel a bit dated. Not much to do without paying extra for Indigo or Preferred to access other parts of the hotel and lots of sargassum where you cannot swim or sit on the beach as it has a high sulphur smell.

Soggiorno di 7 notti ad agosto 2025

6/10 Soddisfacente

James

Viaggio di coppia

12 ago 2025

Mi è piaciuto: Personale e servizio

Lack of good entertainment

Soggiorno di 4 notti ad agosto 2025

6/10 Soddisfacente

Alina Ngoc

Viaggio con la famiglia

10 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

This resort has the best service and really good drinks! They make your stay very welcome and friendly and made my room very clean to stay. There are some things to look out for which is the beach was full of this brown stuff (I can’t say if it was seaweed or not) that normally in the hotel zone they would bulldoze out but here they didn’t and so a strong fragrant smell of that sargassum made it difficult to stay. We also couldn’t go into the beach water because of it. Another is the food. This is for the dinner restaurants. You have to wait so long for the food to come out just for the food to not be good and I basically had to pick at it. I came in hungry but barely ate and left full. Besides those two things the resort was great but unfortunately those were two major things that the resort should focus on.

Soggiorno di 3 notti ad agosto 2025

10/10 Eccellente

Artur

10 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

The staff

Soggiorno di 6 notti ad agosto 2025

2/10 Terribile

Yamilis

Viaggio con la famiglia

7 ago 2025

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

I saw the bad reviews before going to Dreams Sapphire but thought it was just picky people complaining. Unfortunately, I was wrong—they were absolutely right. The food quality was awful across almost all the restaurants. The only decent meal we had was at the Japanese restaurant and a late-night taco cart, which also had the only friendly service. Everywhere else, we had to wait nearly two hours to get a table, and the staff was rude and unaccommodating. The hotel itself is very old and run-down. The pool is in bad shape, with broken tiles and poor maintenance. We paid extra for the Preferred Club (Indigo), thinking it would be worth it, but it was a complete waste of money—especially if you’re traveling with kids. Most of the “upgraded” facilities are adults-only, so families get no real benefit. In short: Don’t go. There are far better hotels in Mexico.

Soggiorno di 5 notti a luglio 2025

6/10 Soddisfacente

Virginia

6 ago 2025

The staff was very helpful. The beach was filthy. I wish this could be made public so people don't book with the intention of swimming at the beach. Also, I would recommend upgrading the housekeeping. We stayed 13 nights and had to keep asking for towels. Also, they only changed bedding twice. But made the beds, which don't make sense. Lastly, I would give it a thumbs up for the staff being very polite and helpful.

Soggiorno di 13 notti a luglio 2025

2/10 Terribile

tanesha

Viaggio di coppia

6 ago 2025

Mi è piaciuto: Pulizia e personale e servizio

Food was good

Soggiorno di 3 notti ad agosto 2025

2/10 Terribile

Adel, Toronto

Viaggio con la famiglia

4 ago 2025

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Je suis déçu et en colère car j’ai l’impression de m’être fait arnaqué. La raison de ma note est l’absence totale de nettoyage de la plage envahie par des monticules d’algues. J’ai réservé une grande suite avec accès direct a la plage et petite piscine privée faisant face a la plage. J’ai payé le prix total. Je me retrouve face a des tonnes d’algues amassées depuis des semaine sur la moitié de la plage et une odeur horrible de pourrissement. Ce phénomène est naturel (cependant accentué par les changements climatiques) et je l’accepte. Ce que je reproche a l’hôtel et a Expedia c’est de ne pas être transparent sur cela et de ne pas m’avoir averti avant de faire ma reservation. En plus de cela, l’hotel ne fais aucun effort pour enlever les algues de la plages et ne met aucune protection dans l’eau autour de l’hôtel pour réduire la quantité d’algues s’échouant sur le sable de la plage. Tous les autres hotels dans la region le font, tous les jours. Toutes les villes aux alentours le font aussi et la population profite de bons moments sur la plage. J’ai visité les alentours et d’autres hotels et je l’ai vu (j’ai loué une voiture qui m’a permis de profiter de moments sur les plages aux alentours avec ma famille). Et oui, j’ai du quitter la suite pour aller a d’autres plages privées! Le plus choquant est que le personnel reste impermeable aux feedbacks: ils disent tous les memes phrases apprises par le management de l’hôtel: ce phénomène est naturel et on fait ce qu’on peut.. Faux!

Soggiorno di 6 notti a luglio 2025

4/10 Scarso

Nancy Carolina

Viaggio con la famiglia

2 ago 2025

Food options were limited, restaurants were always full, buffet was OK not great. Very little authentic Mexican food. AC was turned off in one of the restaurants during dinning Dining took two hour wait. Alcohol tasted watered down and not brand name. The best food was outside…. They would serve tacos in a taco stand outside of the restaurants.

Soggiorno di 5 notti a luglio 2025

6/10 Soddisfacente

Janaya M

31 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

I really the VIP access thanks to Expedia. The resort was beautiful but the food wasn't the best. The resort doesn't offer your typical bacon and sausage for breakfast. We end up getting breakfast at the preferred club or ordered room service. The restaurants on the resort doesn't offer reservation. It's first come first serve basis except Teppanyaki. They only take reservations for the Teppanyaki Chef's. Which was booked every day during our stay which sucked. The buffet serves the same food everyday. The resort had a terrible smell. From my understanding it was seaweed season, I'm not 100% sure if that was the reason. We also couldn't enjoy the beach because of the seaweed. It was close. If you like the beach, you won't be able to utilize it. I reserved 3 rooms for my kids and mom. I upgraded all rooms to the rooms with the jacuzzi on the balcony and ocean front. The Jacuzzi's were disgusting! I wanted to downgrade to our previous rooms but that no longer an option because they weren't available. Our family vacation was ok overall but 2 of my kids were ready o come home after 2 days at the resort.

Soggiorno di 3 notti a luglio 2025

10/10 Eccellente

Elida

Viaggio con la famiglia

30 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Everything was amazing, customer service was above expectation but I didn’t like the fact that sea weed is not cleaned out of the property.

Soggiorno di 4 notti a luglio 2025

10/10 Eccellente

Jesus

29 lug 2025

Soggiorno di 4 notti a luglio 2025

10/10 Eccellente

juan

29 lug 2025

Soggiorno di 3 notti a maggio 2025

6/10 Soddisfacente

Jason

27 lug 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Non mi è piaciuto: Personale e servizio

Soggiorno di 4 notti a luglio 2025

10/10 Eccellente

Irene

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia

25 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Only complaint is the amount of seaweed on the beach. Approximately 10 to 12 feet of seaweed (sargassum) lined the entire shoreline and was rotting the entire time. I didn't seem like much effort was being put into clearing the shoreline during our stay. The rotting sargassum also produces an unpleasant odor that permeates the entire property. Also the potential for the seaweed situation is not highlighted in any way during the booking process. Would not recommend staying at this resort during the summer months due to sargassum.

Soggiorno di 7 notti a luglio 2025

6/10 Soddisfacente

Edward

25 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Soggiorno di 7 notti a luglio 2025

6/10 Soddisfacente

Ace

23 lug 2025

Mi è piaciuto: Personale e servizio

Soggiorno di 5 notti a luglio 2025

6/10 Soddisfacente

Vera

21 lug 2025

Soggiorno di 5 notti a luglio 2025

8/10 Buono

Gretchen

18 lug 2025

Soggiorno di 3 notti a luglio 2025

8/10 Buono

Gretchen

Viaggio di coppia

18 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

We stayed at Dreams Sapphire for a wedding. We booked the premium ocean front room and it was nice. The premium restaurant options were a must as I would not like to be limited to the buffet for the whole trip. Elon at the Bluewater Grill was my favorite! He listened and took care of our every need. This restaurant was best for breakfast and mimosas! We enjoyed the adult pool but it was way too hot, not refreshing at all in July. For dinner our favorite restaurant was as Bordeaux. You won’t be disappointed. The beach was off limits when we were there due to seaweed infestation. The smell was awful. Hopefully they are able to clear that for your visit. Overall it was a pleasant stay.

Soggiorno di 1 notte a luglio 2025

8/10 Buono

Sarah Angela Yuk-Fung

15 lug 2025

Soggiorno di 4 notti ad aprile 2025

8/10 Buono

Melissa L

Viaggio con la famiglia

13 lug 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Four Stars

Soggiorno di 5 notti a giugno 2025

10/10 Eccellente

Richard Michalski

Viaggio con la famiglia

12 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Sargassum!!! Beach was horrific

Soggiorno di 6 notti a luglio 2025

10/10 Eccellente

Heather

Viaggio con la famiglia

12 lug 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We loved our stay with our family at Dreams Sapphire. We had two rooms in building 1 and our rooms were in a great location near pool and beach. The staff truly makes the stay memorable. The grounds were beautiful, pool lively and food was good. We upgraded to preferred which I would recommend as check in/check out and the preferred lounge, top shelf liquor in the lounge and preferred pool made it worth the money for our family. We will return to this resort!

Soggiorno di 5 notti a giugno 2025

10/10 Eccellente

christopher

Viaggio di coppia

10 lug 2025

Mi è piaciuto: Personale e servizio

Out dated

Soggiorno di 4 notti ad aprile 2025

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Dreams Sapphire Resort & Spa - All Inclusive

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Apri tutte le foto per Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King

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NEW Preferred Club Indigo Junior Swim Out Ocean Front King

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Preferred Club Master Suite Ocean Front King

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Preferred Club Junior Suite Beach Front Swim Out Double

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Preferred Club Junior Suite Beach Front Swim Out King

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Preferred Club Family Junior Suite Tropical View

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Family Junior Suite Tropical View

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Preferred Club Junior Suite Ocean Front Double

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Preferred Club Governor Suite

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Suite Junior, 2 letti matrimoniali (Deluxe)

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Preferred Club Junior Suite Ocean Front King

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Preferred Club Junior Suite Tropical View King

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Deluxe Junior Suite Tropical View Double

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NEW Preferred Club Indigo Junior Suite Ocean Front King

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Suite Junior, 1 letto king (Deluxe)

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NEW Preferred Club Indigo Master Suite Ocean Front

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NEW Preferred Club Indigo Two-Story Villa

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NEW Preferred Club Indigo Junior Suite Ocean Front Double

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Preferred Club Junior Suite Tropical View Double

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Apri tutte le foto per NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

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Deluxe Junior Suite Tropical View King

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Apri tutte le foto per NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

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