Dreams Jade Resort & Spa - All Inclusive ha una piscina?

Sì, la struttura dispone di 3 piscine all'aperto e una piscina per bambini. Le piscine sono riscaldate o di altro tipo. Orario di accesso: 07:00–19:00.

Gli animali sono accettati presso Dreams Jade Resort & Spa - All Inclusive?

Sì, questa struttura ammette i cani (massimo 1 in totale) con peso inferiore a 10 kg per animale. La struttura richiede un supplemento di 65 USD ad animale a notte. Potrebbero essere applicate alcune restrizioni. Contatta la struttura per maggiori dettagli.

A che ora si deve eseguire il check-in presso Dreams Jade Resort & Spa - All Inclusive?

Orario del check-in: 15:00-24:00.

A che ora si deve eseguire il check-out presso Dreams Jade Resort & Spa - All Inclusive?

Orario del check-out: 12:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Dreams Jade Resort & Spa - All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. In questa struttura potrai praticare attività come windsurf, snorkeling, kayak e altro ancora.

Dove si trova Dreams Jade Resort & Spa - All Inclusive?

A due passi dalla spiaggia di Puerto Morelos, questo resort si trova a 3 km da Parco Nazionale Arrecife de Puerto Morelos, Cooperativa degli Artisti di Puerto Morelos e Chiesa Cattolica di San José. Spiaggia di Ojo de Agua e Piazza cittadina di Puerto Morelos si trovano ugualmente a meno di 5 km di distanza.

Dreams Jade Resort & Spa - All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2025

8/10 Buono

Stephen

18 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Yes

Soggiorno di 7 notti a novembre 2025

8/10 Buono

Carol

Viaggio di coppia

18 nov 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

My husband and I spent a week at this resort. The room was spotless and spacious. The staff was superb. They were friendly and waited on us hand and foot. A special shout out to Roberto, Edder, and Julian at the Preferred pool. They always had extra towels, a table, and drinks ready for us. The food in the buffet was good, however, the food in the warming pans was never hot, just lukewarm. We especially enjoyed eating at the French and Italian restaurant. While at the hotel, my husband had a medical emergency and had to go to the hospital. The hotel doctor checked him out and the hotel transported us to the E.R. They also picked us back up the following day. The staff was very attentive and Paulina Oritz checked on my husband every day to make sure he was doing well. Although having a medical issue wasn't ideal, the hotel made us feel so comfortable and we are glad we didn't cut our vacation short.

Soggiorno di 7 notti a novembre 2025

10/10 Eccellente

Steve

Viaggio di coppia

17 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Loved everything about the resort! Will definitely be back.

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

Anna

Viaggio di gruppo, Viaggio con la famiglia

15 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

I recently spent 5 days and 4 nights at Dreams Jade, and from the moment I arrived it was clear I was in good hands. The resort delivered exactly what I needed, a relaxing, fun, and well-run getaway that balanced comfort with great entertainment and outstanding service. The restaurants were consistently impressive, the adult pool was my home base most days, and the nightly entertainment never disappointed. The fire show and Mayan show were absolute standouts, karaoke was a blast, and the DJ kept the energy high without ever feeling over the top. My room was cozy, clean, and a perfect retreat after long sunny days. What truly made the trip exceptional was the staff. Their teamwork and warm hospitality created the kind of experience that keeps guests coming back. A huge thank-you to th staff. Every one of them contributed to a stay that felt both personal and seamless. Dreams Jade consistently hit the mark on service, food, activities, and comfort. I left rested, well-fed, and already thinking about when I can return.

Soggiorno di 4 notti a novembre 2025

10/10 Eccellente

Jennifer

Viaggio di gruppo, Viaggio con la famiglia

14 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We can’t begin to say enough about the staff! Everyone is so friendly and they work tirelessly to make sure we are taken care of. That’s why we keep returning, Dreams Jade is our home away from home!

Soggiorno di 4 notti a novembre 2025

10/10 Eccellente

Jada

14 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Excellent resort was very clean and welcoming. The staff was helpful and made sure air was comfortable during my stay. Food was delicious and plentiful. I will definitely be returning.

Soggiorno di 4 notti a ottobre 2025

10/10 Eccellente

Wendi

13 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Beautiful property & staff was fantastic. Fun activities & enjoyed the gym daily. Would like more vegan options but all restaurants were accommodating

Soggiorno di 4 notti a novembre 2025

8/10 Buono

Gaurav

12 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

The beach was clean, the pool was enjoyable but there are not enough seating options around the pool. Staff was very good and helpful. Food options were very good too. The rooms need a bit of a lift. There should be more activities for kids age between 6 - 12 to keep them engaged.

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

Amol

Viaggio con famiglia e bambini piccoli

9 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Spotless, lots of activities, family friendly,good food

Soggiorno di 5 notti a ottobre 2025

8/10 Buono

Kevin William

Viaggio con la famiglia

8 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

We stayed in the preferred section with kids, the suite was perfect in size and the balcony was also a good size with a tub. The food was of a higher quality than most all inclusive resorts. Only issues I had was that for the first 2 days we faced a wall instead of ocean view, the resort did move us and we loved the new suite. There are lots of weddings in the weeks. And the groups just take over, the pools get extremely busy also places a wedding venue right outside our suite so was very loud, we were lucky our kids were old enough to not be bothered by the music or fireworks at the end but if we had a younger family if could have been worse. I am really torn on if I would return as the food and grounds are lovely, the service is great, the suites are a great size but the negatives were the size of the property when big groups come in, not enough shade but the pool and only one large family pool which gets busy especially in the weekend.

Our first suite not the best view but they did move us.

The view from the 2nd suite much better. Also the grass where the wedding was held.

Soggiorno di 8 notti a ottobre 2025

10/10 Eccellente

Cynthia, Cuautitlán Izcalli

Viaggio con famiglia e bambini piccoli

6 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

La habitación excelente, el servicio maravilloso!

Soggiorno di 5 notti a ottobre 2025

10/10 Eccellente

Gonzalo

Viaggio di coppia

5 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Very clean,,staff happy and friendly, food exelent

Soggiorno di 4 notti a ottobre 2025

10/10 Eccellente

Danny

Viaggio di coppia

3 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Everything was amazing! The property is just the right size. We love the staff and amenities! The activity staff are great and the haunted house was amazing!!

Soggiorno di 4 notti a ottobre 2025

4/10 Scarso

Maria

3 nov 2025

Soggiorno di 4 notti a ottobre 2025

6/10 Soddisfacente

John

Viaggio con famiglia e bambini piccoli

30 ott 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

We had to change rooms because our first room Which was a paid for ocean view, we could only see the main garden area. On top of that the room smelled of a combination of must, mold, and mildew. The second room was much better even though the AC did not appear fully functional. The room cleaning staff also did the bare minimum work they could have.

Soggiorno di 4 notti a ottobre 2025

10/10 Eccellente

DAVIAN

Viaggio di coppia

28 ott 2025

Mi è piaciuto: Pulizia

Property was great over all. Staff was awesome!

Soggiorno di 2 notti a ottobre 2025

8/10 Buono

Ravi

27 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Soggiorno di 3 notti a ottobre 2025

8/10 Buono

Jacky

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia

26 ott 2025

Mi è piaciuto: Pulizia e personale e servizio

Pool was great. Super clean and lots of chairs and umbrellas to sit. Shortage of towels several times during the stay

Soggiorno di 6 notti a ottobre 2025

10/10 Eccellente

Rebekah

26 ott 2025

Soggiorno di 4 notti a ottobre 2025

10/10 Eccellente

Fabiola Maria

Viaggio di coppia

25 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Esta divino el hotel, la habitación super wow, la disco nos gustó mucho, el servicio al cuarto programado muy conveniente

Soggiorno di 1 notte a ottobre 2025

10/10 Eccellente

Pamela, Naples

Viaggio di gruppo

24 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Everything was good. Everything was clean pools and hot tub were good.

Soggiorno di 5 notti a ottobre 2025

8/10 Buono

Kelly

24 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Soggiorno di 4 notti a ottobre 2025

6/10 Soddisfacente

Shuai, Calgary

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

23 ott 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Non mi è piaciuto: Personale e servizio

I would say overall the resort is well maintained. Rooms and other facilities are good. Entertainment team was doing a great job.. House keeper was ok as they do not have a consistent standard of service the room. Most staff are well trained and friendly Except one. I would recommend that Food and Beverage department needs more improvement. Just a Day before we check out, our family of 7 were lined up for 45-50 minutes for the Italian restaurant for our last dinner. The hostess was really rude as she said we did not wear proper shoes. We all have close toe shoes which I believe it’s a common practice for the resort dinner restaurant as the dress code. As we were talking, two other guests with sandals were walking out of the restaurant. I invited her to see it and she got really mad afterwards and told us to go away as we did not meet the hotel policies. WOW, we were speechless and didn’t even expect that type of behaviour from a 5 star hotel staff. I went to file a complaint and talked to her line manager but he didn’t do anything. I don’t quite understand that this resort close some of their restaurants for dinner. There are 6 restaurants in the resort but typically we can only have 3-4 open. Overall, not a great experience but I would say most staff works really hard to make us enjoy our vacation.

Soggiorno di 7 notti a ottobre 2025

2/10 Terribile

Lisa

Viaggio di coppia, Viaggio con la famiglia

23 ott 2025

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Do not book!! The resort rooms are falling apart. The pictures are photoshopped or AI generated. The beach is hideous and covered in seaweed. The staff (Roberto) lied. We booked king oceanfront preferred. The ceiling had a shady patch over a leak and the drywall was falling from the ceiling along with liquids. Plaster falling from many ceilings onto balcony tubs that could be seen by all on their balcony. They moved us to a double bed room that wasn’t leaking. Said they would compensate us for room difference but did not-Roberto. Pool bar closed before 5. Mexican restaurant was delicious. The lunch buffet was not although we did arrive late in the afternoon. My father died my first morning there. Upon immediate check out was told we’d be reimbursed for our stay, never happened after two messages to hotel and their only reply was they were sticking to their policy of no refunds even though I didn’t ask for one, they offered it! The day after my dad died and I was grieving with family, a staff member kept calling to rate my stay. Not a good time, clearly they lacked communication. The only nice parts were the central lounge area and front patio for smokers. The construction in the rooms is so outdated. I’d rate this a one to two star hotel. Went with two other couples who have never had such a sad resort when staying with dreams. One couple’s ocean front room reeked as if something died in it I’ve been to Mexico resorts four times and this was the only bad one. Buyer beware!

Soggiorno di 5 notti a settembre 2025

10/10 Eccellente

Colin

Viaggio di coppia

22 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The hotel is excellent as are all the staff who genuinely seem to try their best to make your stay the best it could be. Would recommend the preferred option as this gives you access to a private bar area and pool area which is quite calm and less crowded. The preferred rooms also give you ocean front rooms and even a whole full suite which is fantastic. We loved our week in this suite.

Soggiorno di 7 notti a ottobre 2025

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