8/10 Buono
Michelle
Viaggio con la famiglia
16 nov 2025
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We spent one week here and it was mostly cold so we were wishing there were more options indoors. We had a king bed with the bunkbeds facing a vacant property with a good sideways ocean view and my mother and sister had a gorgeous full beachfront view in a king room with outdoor hottub (which is misleading as it only had cold-water which was tinted brown.)
Both rooms were great and very clean. Very Little musty smell which is typical we've found over the years and the service team restocked the mini fridge daily.
The large buffet, the Food Gallery is open for breakfast and lunch ONLY and we had Roberto most days for breakfast and Fernando for lunch. They were both AMAZING and kept the champagne and tequila flowing, water full, and plates cleared. The days they had off however, we couldn't even get water, finishing our meals before a waiter even came over which was very frustrating. We asked for water and it seemed like we weren't in the right sections to be helped.
Armando was the poolside server and WOW was he AWESOME! He and Roberto truly made our vacation as highlights when we watched more clouds and rain blow by. He found us when we changed pools to do music trivia, always with perfect timing and surprises. I can't say enough about these two who are so nice as well, chatting and giving suggestions.
Pedro gave my son 1 on 1 lessons in water volleyball and water polo when it was too cold for anyone else to get in the pool and was super patient. He greeted us daily and offer
Michelle
Soggiorno di 7 notti a novembre 2025
