ApartHotel a Cozumel

“This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

“Hotel sulla spiaggia con piscina, lettini e servizio bar. La spiaggia non è molto grande e purtroppo quando siamo andati noi c'era una invasione delle alghe che non ci ha permesso di farci il bagno, tuttavia a piedi si può raggiungere il molo per imbarcarsi per cozumel. Le camere sono molto belle e spaziose con aria condizionata, frigo, angolo cottura ed ampio bagno, balcone e divano. Si può fare colazione sul balcone in quanto viene servita in stanza non avendo l'hotel un proprio locale...

“Horrible stay and desk staff is not accommodating at all. Not clean and only nice staff was the one taking us in the little carts.”

“Beautiful ”

“Check in was very informative. They gave us all the info we needed. Since check in was at a different location they provided us with a ride on a golf cart. The place was amazing. They had 2 pools but one was under renovations. The elevator was out of service the whole time we were there and we never saw anyone ever work on it. Security was always at their post so very safe. Super close to 5ta avenida so that was awesome. Our biggest issue was we booked this location due to us calling ahead of...

“Room was clean but barren. Pool was closed. No welcome gift as advertised. Not a great location.”

“Very friendly staff & convenient to 5th st Beach walk distance even if there was too much seaweed. But, it was the season of seaweed. Music around 5:00 pm was great”

“Una settimana di vacanza resa perfetta anche dal soggiorno in questa bella struttura a un passo dalla quinta Avenida e dalla spiaggia. Camere pulite e confortevoli, personale gentile e sempre disponibile. Unica pecca la colazione un po’ scarsina ma per i prezzi che si trovano per le strade di Playa si può anche completare fuori.”

“I didn’t end up staying… there’s no communication with the owner. Upon arrival, the outside looks abandoned, a local showed us the entrance. There’s no one in the reception area, however, a family member of the owner (Sandra) was there and she helped contact the owner so that we could get in the room. Sandra had to use WD40 so that we could be able to lock and unlock the unit… There’s only one visible ac unit and it wasn’t sufficient to cool the entire unit, so I booked another room at a...