I would like to start by thanking you for granting us the opportunity to be part of your holiday in the Mexican Caribbean.It fulfills us with joy to conclude in all your positive remark’s that you have enjoyed from a wonderful vacation experience and we look forward to have the opportunity to continue serving you in the future.Cordially, El Cid Resorts.

Thank you very much for granting us the opportunity to receive your comments on this media.We are very glad to hear that each experience at our resort has been a totally pleasant holiday.We look forward to having the opportunity to continue being your hosts in the future.Sincerely,El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities concerning this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction. We can assure you that our purpose has been to make our guests happy and make this visit an insurmountable vacation experience.Although determining that your expectations were not met disappointed us, we will be very pleased to share each of your comments with the area manager in charge to work on the action plans to improve and regain the quality service characteristics of El Cid Resorts.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

I want to start by thanking you for granting us the opportunity to be part of your holiday in the Mexican Caribbean.It fulfills us with joy to conclude in all your positive remark’s that you have enjoyed a wonderful vacation experience and we look forward to having the opportunity to continue serving you in the future.Cordially, El Cid Resorts.

How kind of you for taking the time in qualify our facilities through this website.We are very pleased to determine in your review that your stay at El Cid La Ceiba Beach has been a wonderful experience.It will be a privilege to have the opportunity to welcome you back in the future.Cordially, El Cid Resorts.

Primero que nada, nos gustaría darles las gracias por su valoración para nuestras instalaciones.Estamos muy contentos de conocer que ha disfrutado de una placentera experiencia en nuestro complejo.Esperamos que su regreso a esta su casa sea muy pronto.Cordialmente, El Cid Resorts

Primero que nada, muchísimas gracias por compartir con nosotros y a través de la plataforma de Expedia, su reciente reseña para nuestras instalaciones.Deseamos tomar esta oportunidad para extender nuestras disculpas por las experiencias negativas ocurridas durante su estancia, para nosotros será un placer el dar el seguimiento correspondiente a estas mismas, es por ello, que nos gustaría conocer más detalle sobre estos acontecimientos con el fin de hacer las correcciones necesaria en nuestro servicio, por favor no dude en contactarnos si desea compartir más detalles con nosotros.Será un gran placer tener la oportunidad de recibir noticias suyas y recibirle una vez más en nuestras instalaciones en el futuro.Sinceramente, El Cid Resorts.

Wat een groot genoegen om uw positieve kwalificatie voor ons resort te mogen ontvangen.We zijn erg blij om te kunnen vaststellen dat u een prettige vakantie-ervaring heeft gehad in ons resort en we hopen u in de toekomst opnieuw van dienst te mogen zijn.Met vriendelijke groet,El Cid-resorts.

Thank you very much for sharing your rating for our facilities concerning your last visit to our resort.We regret that this recent visit to our resort has not meted your expectations and caused you discomfort. You can be sure that our purpose has always been making our guests happy and confident that they will have an excellent and restful holiday at our resort.We will be happy to share each of your comments with the area manager in charge to work on the action plans to improve and regain our quality care and continue offering you and the rest of our guests the level of service that they deserve.We hope you can give us a second opportunity to serve you and show you all that El Cid has to offer.Cordially,El Cid Resorts.

How kind of you for granting us the opportunity to be part of your recent vacation in the Caribbean.As far as we can interpret in your rating you had a good time during your stay at our resort.We look forward to having the opportunity to continue being your vacation spot in the future.Cordially,El Cid Resorts.

First of all, we would like to extend our appreciation for your time in sharing your experience at our resort with the users of Expedia.Receiving all your positive comments about our staff and service makes us feel very happy and we could determine that this vacation has been pleasant. We thank you also for bringing to our attention your observations of these areas of our service, we can assure you our aim is to offer you the best service and we will be happy to share your feedback with the involved areas in order to properly follow them up and correct any deviation in our services as soon as possible.We look forward to having the opportunity of serving you again and showing you the improvements in our service soon.Cordially, El Cid Resorts.

Thank you very much for granting us the opportunity to receive your qualification for our resort on this website.We are very glad to identify this vacation experience at our facilities was a pleasant stay.We look forward to having the opportunity to serve you again soon.Cordially, El Cid Resorts.

Thank you very much for taking part in your day to qualify our resort.We are delighted to conclude on this excellent score that your vacation with us met all your expectations.We hope your return to El Cid La Ceiba Beach be soon.Cordially, El Cid Resorts.

First off, we want to thank you very much for taking the time to qualify our service on this website.It is a shame to conclude on your score that your visit to our resort was not pleasant, and we would love to know details of your recent stay, if your time permits, please write us through this media. We will be delighted to hear from you soon.Kind regards,El Cid Resorts.

Thank you very much for taking the time to qualify our service on this website.We would love to know details of your recent stay, if your time permits, please write us through this media. We will be delighted to hear from you shortly.Kind regards,El Cid Resorts.

How kind of you for taking the time in qualify our facilities through this website.We are very pleased to determine in your review that your stay at El Cid La Ceiba Beach has been a wonderful experience.It will be a privilege to have the opportunity of welcoming you back in the future.Cordially, El Cid Resort.

A nombre de todo nuestro equipo nos gustará darle las gracias por elegir nuestras instalaciones como cede de esta reciente estadía en Cozumel.No obstante, lamentamos que su experiencia con nosotros se viera afectada por la situación descrita. Por lo que extendemos nuestras más sinceras disculpas por los inconvenientes ocurridos. Por otro lado, podemos asegurarle que nuestro objetivo ha sido el ofrecer el mejor servicio a nuestros huéspedes y nos aseguraremos de trabajar en esta área de oportunidad con nuestro equipo con el fin de evitar futuras situaciones.Esperamos tener la oportunidad de servirle nuevamente y recuperar su confianza en nuestro servicio en el futuro.Sinceramente, El Cid Resorts.

Muchas gracias por tomarse el tiempo en evaluar nuestro servicio a través del sitio web de Expedia.Por lo que podemos concluir en su puntuación estas pasadas vacaciones en El Cid La Ceiba Beach no fueron placenteras.Esperamos que nos dé la oportunidad de elegirnos de nuevo como sus anfitriones en un futuro cercano.Sinceramente, El Cid Resorts.

Thank you very much for qualifying our resort through this platform.We are glad to determine in this high qualification that our resort has met all your expectations.We look forward to having the pleasure of greeting you again in a near future.Sincerely, El Cid Resorts.

En primer lugar, me gustaría expresar nuestra gratitud al tomar parte de su tiempo al escribir y compartir sus amables comentarios con la audiencia de Expedia.Es un gran placer conocer que nuestro complejo cumplió sus expectativas y que disfrutó de unas maravillosas vacaciones con nosotros.Esperamos tener la fortuna de servirle nuevamente en un futuro sercano.Saludos cordiales,El Cid Resorts.

What a great pleasure to have the opportunity to receive your rating on Expedias platform.We are more than happy to realize in your post that our resort and the service from our staff meet your expectations.For all of the members of El Cid La Ceiba, It will be a privilege to have another opportunity to welcome you back in the future.Sincerely, El Cid Resorts.

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.

A nombre de El Cid La Ceiba Beach, me gustaría darle las gracias por compartir con nosotros y los usuarios de Expedia su reciente experiencia en nuestras instalaciones.Gracias también por su reconocimiento para nuestro personal y su pasión por el servicio, podemos asegurarle que su reconocimiento para Fernanda, Gloria y Ari será compartido con ellos al igual que con el resto de nuestra administración con el fin de reconocer su pasión por el servicio.Esperamos tener la oportunidad de ser sus anfitriones nuevamente y continuar cumpliendo con sus expectativas.Cordialmente, El Cid Resorts.

A nombre de EL Cid La Ceiba Beach, me gustaría darle las gracias por compartir con nosotros y los usuarios de Expedia su reciente experiencia en nuestras instalaciones.Lamentamos conocer que esta estancia en nuestras instalaciones no fuera lo que usted esperaba y que las experiencias negativas suscitadas causaran su insatisfacción, puede tener usted la certeza de que su retroalimentación será compartida con los departamentos involucrados con el fin de hacer las mejoras necesarias y redirigir esta curvatura en nuestro servicio.Esperamos tener la oportunidad de ser sus anfitriones nuevamente y mostrarle todo lo que El Cid Resorts tiene para ofrecerCordialmente, El Cid Resorts.

A nombre de todo nuestro equipo, nos gustaría darle las gracias por su colaboración al evaluar nuestras instalaciones y servicio.Lamentamos los inconvenientes ocasionados por los trabajos de innovación en las instalaciones, y que estos evitaran que su visita con nosotros fuera placentera. Podemos garantizarles que continuamos trabajando en que estas actualizaciones, así como las mejoras al resto de las áreas de oportunidad detectadas en su reseña sean resueltas lo antes posible y poder continuar ofreciendo el servicio que todos nuestros huéspedes merecen.Esperamos que su regreso a esta su casa sea muy pronto.Sinceramente, El Cid Resorts.

First of all, we would like to extend our appreciation for your time in sharing your experience at our resort with the users of Expedia.Receiving all your positive comments about our staff and service makes us feel very happy and we can determine that this vacation has been pleasant. We thank you also for bringing to our attention your observations of these areas of our service, we can assure you our aim is to offer you the best service and we will be happy to share your feedback with the involved areas in order to properly follow them up and correct any deviation in our services as soon as possible.We look forward to having the opportunity of serving you again and showing you the improvements in our service soon.Cordially, El Cid Resorts.

First, we would like to extend our appreciation for sharing your qualifications for our resort based on this recent stay.As we can see in your rating, you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards, El Cid Resorts.

A nombre de todo nuestro equipo, nos gustaría darle las gracias por compartir su reciente valoración para nuestras instalaciones a través de Expedia.Nos complace enormemente el conocer que su estadía con nosotros ha sido una experiencia completamente placentera y esperamos tener la fortuna de servirle nuevamente a usted y a su familia en un futuro cercano.Saludos cordiales, El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities in relation to this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction despite all your positive remarks about our resort and service. We can assure you that our purpose has been to make our guests happy and make this visit an insurmountable vacation experience.Although determining that your expectations were not met disappointed us, we will be happy to bring comments to our management's attention and follow-up.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

Thank you very much for sharing your rating of our facilities concerning your last visit to our resort.We regret that this recent visit to our resort has not met your expectations and caused you discomfort. You can be sure that our purpose has always been to make our guests happy and confident that they will have an excellent and restful holiday at our resort.We will be happy to share each of your comments with the area manager in charge to work on the action plans to improve and regain our quality of care and continue offering you and the rest of our guests the level of service that they deserve.We hope you can give us a second opportunity to serve you and show you all that El Cid has to offer.Cordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are very happy to learn from your comments that this visit to our resort was positive and satisfactory.We look forward to having the opportunity to welcome you back soon.Best regards,El Cid Resorts.

A nombre del equipo de El Cid La Ceiba, me gustaría darle las gracias por compartir sus comentarios y su excelente calificación para nuestro complejo a través de Expedia.Nos complace el conocer que usted ha disfrutado de una placentera estancia dentro de nuestras instalaciones.Muchas gracias también por compartir su retroalimentación con nosotros, tenga la seguridad de que sus comentarios serán compartidos con las áreas correspondientes con el fin de dar el seguimiento correspondiente y hacer la tomar de acciones necesaria para continuar ofreciendo el servicio de calidad que nuestros huéspedes merecen.Esperamos tener la fortuna de recibirle nuevamente en esta su casa, muy pronto.Cordialmente, El Cid Resorts.

Muchas gracias por tomarse el tiempo para calificar nuestro servicio en este sitio web.Nos encantaría conocer detalles de su reciente estadía, si su tiempo lo permite, por favor escríbanos a través de este medio. Estaremos encantados de saber de usted en un futuro próximo.Atentamente,El Cid Resorts.

A nombre de todo nuestro equipo, nos gustaría extender nuestro agradecimiento por su tiempo al compartir su reseña con base a su reciente estadía con nosotros.Estamos muy contentos de conocer que estas vacaciones en El Cid La Ceiba Beach, han sido para usted una experiencia completamente placentera donde ha sentido la calidez de nuestro equipo y servicio.Esperamos tener la fortuna de tenerle de vuelta en esta su casa muy pronto.Cordialmente, El Cid Resorts.

En primer lugar, nos gustaría agradecerle por tomarse el tiempo de compartir su opinión sobre nuestro resort en la plataforma de Expedia.Estamos muy complacidos de determinar que estas vacaciones con ustedes han sido una experiencia vacacional placentera.Por otro lado, nos gustaría agradecerle también por compartir tus observaciones, puedes estar seguro que tu comentario no caerá en saco roto y nos aseguraremos de compartirlo con las áreas adecuadas con el objetivo de dar seguimiento correspondiente. Esperamos tener el placer de recibirlo nuevamente en nuestras instalaciones en un futuro.Atentamente,El Cid Resorts.

First of all, I would like to thank you for taking the time to respond and qualify for our service through our online survey.Please receive our most sincere apologies since we regret that your recent visit to our facilities has not been enjoyable, however, we do not have enough words to thank you for having shared your experience with us. We can assure you that our goal has always been to meet the expectations of our guests and offer them insurmountable vacation experiences it is for this reason that we start the proper improvements in the areas form our service that requires major importance in order to regain the level service that has distinguished our resort. We extend our apologies for the disturbances that this has caused you on these past visits.We hope you can give us a second opportunity to be your hosts and serve you as you deserve in the future.Sincerely, El Cid Resorts.

Thank you very much for taking a minute of your time to qualify our service and facilitiesWe are very happy to hear that your vacation experience at our complex was an excellent experience.We will be enchanted to have the opportunity of serving you again in the future.Cordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your evaluation of our resort on this media.We are happy to identify that this recent stay at our facilities has fulfilled all your expectation.It will be a great pleasure to have the opportunity of serving you again soon.Cordially, El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities in relation to this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction. We can assure you that our purpose has been making our guests happy and create this visit an insurmountable vacation experience and we are sorry to identify the situation you experimented Although determining that your expectations were not met disappointed us, we will be very pleased to bring comments to our management's attention with the aim to properly follow up your case.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

Muchas gracias por compartir su valoración para nuestras instalaciones a través de Expedia.Lamentamos que su estadía con nosotros no fuera lo que usted esperaba. Nos encantaría conocer detalles de su reciente estancia, si su tiempo se lo permite por favor escribanos a través de este medio, estaremos encantados de escuchar de usted en un futuro próximo.Saludos cordiales, El Cid Resorts.

Muchas gracias por compartir sus amables comentarios y su positiva calificación para nuestro complejo a través del sitio web de Expedia.Nos complace enormemente el identificar que su reciente visita a nuestras instalaciones fue placentera.Esperamos tener la fortuna de darle nuevamente la bienvenida a esta su casa muy pronto.Sinceramente, El Cid Resorts.

Wha t a great pelasure to have the opportunity to receive your review for our resort on this media.It makes us feel pleased to determine that this vacation experience at our resort has been an enjoyable vacation experience.We look froward to having the opportunity of serving you again soon.Sincerely, El Cid Resorts.

What a great pleasure to have the opportunity to receive your review for our resort based on this recent stay t our facilities.It is pleasant for us to determine on your qualification that overall this has been a positive experience, nevertheless, we regret that the internet service was the reason that prevented you from having an excellent vacation. You can be certain our purpose is to offer our guests the best experience and we look forward to having another opportunity to serve you again and show you all that our resort has to offer you.Sincerely, El Cid Resorts.

Primero que nada, nos gustaría darle las gracias por su evaluación para nuestras instalaciones a tráves de Expedia.Nos llena de alegría conocer que su visita a El Cid La Ceiba ha sido una expereienca completamente placentera. Esperamos tener la fortuna de servirle nuevamente en un futuro cercano.Saludos cordiales,El Cid Resorts.

What a great pleasure to have the opportunity to receive your rating on this platform.We are more than happy to realize in your post that our resort and the service from our staff meet your expectations.For all of the members of El Cid La Ceiba Beach, It will be a privilege to have another opportunity to welcome you back in the future.Sincerely, El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are very happy to determine in your qualification that this visit to our resort was positive and satisfactory.We look forward to having the opportunity of welcoming you back soon.Best regards,El Cid Resorts.

Thank you very much for qualifying our service and facilities through this media.However, we regret that this vacation hasn't been as pleasant as you desired and we would love to know details of your recent stay, if your time permits please write to onlinereviewquestions@elcid.com.mx. We will be delighted to hear from you in the near future.Kind regards,El Cid Resorts.

Thank you for sharing your rating and review of our facilities concerning your last visit to our resort.We regret that this recent visit to our resort has not met your expectations and caused discomfort. You can be sure that our purpose has always been making our guests happy and confident that they will have an excellent and restful holiday at our resort.We will be happy to share each of your comments with the area manager in charge to work on the action plans to improve and regain our quality of care and continue offering you and the rest of our guests the level of service that they deserve.We hope you can give us a second opportunity to serve you and show you all that El Cid offers.Cordially,El Cid Resorts.

Muchas gracias por tomar parte de su tiempo y compartir sus comentarios para nuestras instalaciones en Expedia.Es un gran placer para nosotros el conocer que ha disfrutado de una maravillosa estadía en nuestras instalaciones y esperamos tener la fortuna de darle nuevamente la bienvenida en un futuro cercano.Cordialmente, El Cid Resorts.