Secrets Aura Cozumel - Adults Only - All Inclusive ha una piscina?

Sì, la struttura dispone di 3 piscine all'aperto.

Gli animali sono accettati presso Secrets Aura Cozumel - Adults Only - All Inclusive?

No, nella struttura sono ammessi solamente animali di servizio.

Quanto costa il parcheggio presso Secrets Aura Cozumel - Adults Only - All Inclusive?

Il servizio di parcheggio non assistito e con servizio di ritiro e riconsegna auto è gratuito.

A che ora si deve eseguire il check-in presso Secrets Aura Cozumel - Adults Only - All Inclusive?

Orario del check-in: 15:00-a qualsiasi ora. Per il check-in anticipato si applica un supplemento (soggetto a disponibilità).

A che ora si deve eseguire il check-out presso Secrets Aura Cozumel - Adults Only - All Inclusive?

Orario del check-out: 12:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Secrets Aura Cozumel - Adults Only - All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. In questa struttura potrai praticare attività come snorkeling, kayak, ciclismo e altro ancora.

Dove si trova Secrets Aura Cozumel - Adults Only - All Inclusive?

Nella splendida cornice della spiaggia di Cozumel, questo resort si trova a 5 minuti a piedi da Parco Nazionale di Arrecifes de Cozumel e Spiaggia del Paradiso. Mr. Sancho's Beach Club e Playa Mia Grand Beach and Water Park si trovano ugualmente a meno di 2 km di distanza.

Secrets Aura Cozumel - Adults Only - All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2025

10/10 Eccellente

Omar

Viaggio di coppia

24 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

I love this place and I would definitely go back! Food is amazing and rooms are beautiful.

Soggiorno di 1 notte ad agosto 2025

10/10 Eccellente

David

Viaggio di coppia

23 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Amazing views and the staff was incredibly nice and caring for your stay

Soggiorno di 5 notti ad agosto 2025

4/10 Scarso

Sloan

Viaggio di coppia

23 ago 2025

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Very limited dining unless you have preferred status, which is a change from 5 years ago. Lots of restaurants closed randomly and unexpectedly. Staff was very nice overall, no complaints there. Lots of construction starting early in the morning and the back pool floor was dirty the entire time. If you’re looking for an all inclusive (that has standard all-inclusive perks) that is worth your money, look elsewhere.

Soggiorno di 9 notti ad agosto 2025

4/10 Scarso

Stanley

Viaggio di coppia

22 ago 2025

Non mi è piaciuto: Servizi

Doors wouldn’t lock very unsafe

Soggiorno di 4 notti ad agosto 2025

8/10 Buono

Addie Lynn

Viaggio di coppia

22 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi

Overall the resort was okay, there was a lot of maintenance going on. The room needed some TLC, repainting, refurnishing, etc.

Soggiorno di 6 notti ad agosto 2025

10/10 Eccellente

Justin

20 ago 2025

Mi è piaciuto: Servizi

It was a really nice time

Soggiorno di 4 notti a luglio 2025

4/10 Scarso

Gavin

Viaggio con la famiglia

20 ago 2025

Our stay at Secrets was just ok. Nothing over the top. Nothing special. The staff at the restaurants were good and attentive. The first day we got there no one was monitoring the pools or walking by for drinks. We had to get out of the pool and walk over to the bar, which he seemed super irritated. There were no towels and we asked several staff walking by to please get us towels. No one came back. At least 4 staff members. The room was nice and cool but with all the humidity from the ocean, very damp. If you don’t have the ceiling fan going, water accumulates on the floor. I had to wash all my clothes, even the ones I didn’t wear. Our biggest turn off was that there is no buffet. Only for breakfast which is very limited. We had to get dressed, go sit down, order and wait for our food. The food was ok. Nothing horrible. The French restaurant was amazing. They also had a Mayan dinner on the beach which was also amazing. Taxi's are super expensive. We had 6 people in our group and it was $10 a person one way. So a round trip taxi ride was $120 US. We were told they don’t base prices on Pesos because US dollars are widely used. Of course the resort had nothing to do with that. The beach was stunning. Definitely take water shoes as it is quite rocky in places. We were told that we didn’t have access to Dreams which is a sister property and next door. But Dreams guest had access to our facilities? Overall not a horrible stay but probably won’t return.

Soggiorno di 5 notti ad agosto 2025

10/10 Eccellente

Tracey

Viaggio di coppia

19 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Secrets Aura Cozumel was absolutely fantastic! Never had to wait to be seated at any of the a la carte restaurants, staff was always friendly and constantly checking on us to make sure everything is taken care of! Do not ignore the hotel's advice about bringing bug spray as mosquitos can bite in the evening. Overall could not be more pleased and happy with the resort and staff!

Soggiorno di 3 notti ad agosto 2025

10/10 Eccellente

DIANA

17 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Snorkeling is great right from the beach, swim out to deep part and see lots of atarfish

Soggiorno di 6 notti ad agosto 2025

10/10 Eccellente

Jose

Viaggio di coppia

17 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

La cama es muy cómoda, la sala de estar es bellísima y la vista al mar espectacular... El.personaonew de los más cálido y atento. Especial mención a Carlos de la estación de buceo que rescató los anillos de mi esposa

Soggiorno di 1 notte ad agosto 2025

8/10 Buono

Sean

16 ago 2025

Mi è piaciuto: Pulizia e personale e servizio

The views from most of the rooms were great. The property is showing its age a bit and could use some renovations, but it's clean and the staff were nice.

Soggiorno di 4 notti ad agosto 2025

6/10 Soddisfacente

Ruben

Viaggio con la famiglia

15 ago 2025

food was not good

Soggiorno di 7 notti ad agosto 2025

8/10 Buono

Letecia

Viaggio con la famiglia

14 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

3rd time at property. Spa is wonderful; however descriptions could be better when booking online, beds comfortable, room service is just as good as restaurants. The only issues I have had everytime is the safe in room. Mine never work no matter how many times I called maintenance.

Soggiorno di 5 notti ad agosto 2025

10/10 Eccellente

Christopher

Viaggio di coppia

13 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

They are doing a lot of work to this property and are doing a way better job in seperating preferred and non-preferred guests. I like what’s going on there. Been going for 5 years and it has turned a bit of a corner it seems

Soggiorno di 7 notti a luglio 2025

8/10 Buono

Raymond

12 ago 2025

Mi è piaciuto: Servizi

Older property but loved the stay. Swim up pool at patio was fantastic!

Soggiorno di 5 notti ad agosto 2025

6/10 Soddisfacente

Nelson Javier

Viaggio di coppia

11 ago 2025

Mi è piaciuto: Personale e servizio

Non mi è piaciuto: Pulizia

A/C didn’t work in our room, wouldn’t cool past 78deg. Informed the front desk and the engineer they sent up to fix it said that he has fixed it and it would cool down. Next day I informed them again that it wasn’t working, there was also water dripping from the light above the toilet so it would just drip on you while using it. Never got resolved either. Room was overall just outdated and they didn’t put much effort in making it right.

Soggiorno di 4 notti ad agosto 2025

10/10 Eccellente

Rebecca

10 ago 2025

Mi è piaciuto: Personale e servizio

Beautiful beach! Good value for price! Great staff!! We love: Kenia & Rosita & Mario at market Cafe!! Loved Aaron with Entertainment!!

Soggiorno di 7 notti ad agosto 2025

6/10 Soddisfacente

Ariana

9 ago 2025

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

Non mi è piaciuto: Pulizia

The place is amazing, private beach with clear water, the tours pick you up right there in their own deck, and staff is great, they remember your name and your likes and are always happy to help. The hotel has lots of options for entertainment and food. I recommend the snorkeling experience and the submarine, both incredible. Unfortunately, every night I woke up with small bites on my body. At first I thought it was the mosquitoes in the surroundings, then I thought it was the robe that I slept in the second night, but the last night was so much worse. I left with all my body covered in bites and 2 days later they still itch. Another guest mentioned same bites. The beds might have bedbugs.

Soggiorno di 3 notti ad agosto 2025

8/10 Buono

Sofía Elena Suarez

Viaggio di coppia

8 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi

The room has a lot of humidity, but in everything else, 10/10

Soggiorno di 4 notti ad agosto 2025

10/10 Eccellente

Fernanda

Viaggio di coppia

8 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Gran hotel, excelente servicio. Superaron las expectativas en todo ámbito.

Soggiorno di 5 notti ad agosto 2025

4/10 Scarso

Mark, Aurora

Viaggio di coppia

5 ago 2025

Mi è piaciuto: Pulizia e personale e servizio

Non mi è piaciuto: Servizi

The staff at this property are so nice - really professional and friendly. The food, however, is terrible. Like really bad. You are better off eating at restaurants outside of the resort if you decide to stay there. You can tell the staff feel bad about the food they are serving. The other reviews about people getting food poisoning seem spot on. The location is nice and the beach was very clean. But I would not go back because of how bad the food is. Such a shame!

Soggiorno di 4 notti ad agosto 2025

4/10 Scarso

William Boyd

4 ago 2025

Mi è piaciuto: Personale e servizio

It was not what the pictures looked like really.. the nicest part was the rooms, very boring resort not much going on.. taxis were very expensive to get to town as well.. had to go eat out of the all inclusive because the food wasn’t all that great.. I orders a bacon wrapped steak.. got it completely raw was barley cook.. not even the bacon was cooked

Soggiorno di 5 notti a luglio 2025

4/10 Scarso

xiaoming

2 ago 2025

Soggiorno di 4 notti a luglio 2025

6/10 Soddisfacente

Krystal

Viaggio di coppia

1 ago 2025

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

The bed was very comfortable, the room was clean. Maid service was good. The food service was very poor. Restaurants were closed during days they were listed online as open. Service in the Restaurants was very slow. The food was OK. Definitely not fine dining as listed. It was terrible but certainly not on par with "fine dining" as advertised. The mixed drink quality definitely depedned on which bar tender was working. The drink mixes they used were syrupy sweet and not very good. They push buying into their "vacation club" which is very annoying. The room quality was good, beach was great, it definitely had a lot of potential. But we will likely not stay here again.

Soggiorno di 5 notti a luglio 2025

10/10 Eccellente

Doug

31 lug 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

The staff was amazing! Very attentive to every need. The room and the view did not dissapoint.the food was delicious and the varieties were spectacular

Soggiorno di 8 notti a luglio 2025

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Secrets Aura Cozumel - Adults Only - All Inclusive

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Apri tutte le foto per Preferred Club Junior Suite Pool View King

Preferred Club Junior Suite Pool View King

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Junior Suite Pool View Swim Out King

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Suite Junior, 1 letto king

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Preferred Club Superior Junior Suite Ocean View King

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Apri tutte le foto per Preferred Club Junior Suite Ocean View Swim Out King

Preferred Club Junior Suite Ocean View Swim Out King

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Apri tutte le foto per Preferred Club Junior Suite Pool View Double

Preferred Club Junior Suite Pool View Double

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Apri tutte le foto per Junior Suite Ocean View Swim Out King

Junior Suite Ocean View Swim Out King

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Apri tutte le foto per Junior Suite Ocean View King

Junior Suite Ocean View King

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Apri tutte le foto per Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King

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Apri tutte le foto per Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

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Apri tutte le foto per Suite Junior, 1 letto king, terrazzo, vista oceano

Suite Junior, 1 letto king, terrazzo, vista oceano

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Apri tutte le foto per Junior Suite Pool View King Bed

Junior Suite Pool View King Bed

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Apri tutte le foto per Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

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Apri tutte le foto per Junior Suite Ocean View Double

Junior Suite Ocean View Double

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Secrets Aura Cozumel - Adults Only - All Inclusive

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Mance e tasse

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