Hotel in zona Crestwood South, Birmingham

“Seems like some kind of scam going on. I booked onExpedia. When I got to the hotel the person told me there was something wrong with "EXPEDIAs card" and I would have to pay out of pocket. So I have been charged by both companies. After talking to an EXPEDIA customer service rep. He started talking about the 3rd party they used to book my reservation and they have to contact the hotel to get my money back. I am a platinum member with EXPEDIA and this is a first. Hmmm. Something isnt...

“I have nothing to say: the hotel is excellent.”

“My stay was excellent! I could not have chosen a better location!”

“Had to move to another room. Room not in good condition.”

“No bedding for trundle bed in room ”

“Room was so humid our towels were wet.”

“Everything was great! Must be a newer hotel. Smelled like new carpets. Very clean. Every staff member we encountered was polite and very friendly. My only concern was when I took a shower, the tub was so slippery, i literally almost fell. They need those grippy strips on the tub floor. ”

“Good place to stay. AC in the room extremely loud. But nice people. Easy check in and check out. Very close to the airport.”

“Place was clean and breakfast was fresh and delicious.”

“Breakfast was hot and plentiful. ”

“We were lucky to find an available room with it being race weekend. The staff was amazing, the room was clean, the bed was comfortable, the water pressure was awesome and the water temp was also good. The air was cold at first but through the night I wasn’t as cold. The hotel is old and needs a major update especially for the price. We felt safe and was in a great area. Honestly other than needed to be updated I can’t complain.”

“Everything”

“Great food, great variety at breakfast; staff was top-notch; room was clean and neat, as was the rest of the property; plenty of free parking; great location.”

“the property is misleading, the pool is very small, the staff was nice but the rooms were not as clean. there was mold in the shower around the soap, shampoo and conditioner. The shower curtain liner was dirty. They initially put me in a used room. My card continued to become deactivated. I worked out in the gym but the water fountain was not working. All around i was not pleased with the cleanliness of the facility and the rooms. I will try very hard to never stay at a holiday inn again. ”

“Good”

“Staff were excellent. Unfortunately the pool Was not in service ”

“Breakfast was great”

“All was good! Thanks!”

“Great breakfast, nice hotel, free parking, beds comfortable.”