Hotel a Dearborn Heights

“We had no sink hot water. Were told it could not be fixed till next day. I asked for a differt room, he said(owner) they were full up and we could just use shower water. We were staying 5 days. No one showed up. We did find the lines were swiched with our own search. No one came the next day and we did NOT tell them we fixed it. 3rd day asked for clean towels and was informed I had to bring them to laundry and get even exchange only! I did go get them and then was told the laundry was closed”

“The pool is so incredibly small. It's enclosed in a small room and is gets very loud. Not enjoyable at all.”

“Clean room with care”

“it was a nice place.”

“Neglected and noisy hotel. The curtains were stained with blood. There is no air conditioning which came from the ceiling but cold or hot air which was produced by a fan coil on the ground under the window which if you have to operate it is extremely noisy and raises the dirty curtains. At 4 am the bathroom started making an intense noise, with a frightening vibration and at very high decibels. The lady at the reception refused to come and check the terrible noise. It would have taken her a...

“The staff was excellent. Parking great. Only complaint have not received an invoice from stay and we booked an extra night supposedly at the best price but pretty pricey”

“Will stay here again. Loved the apartment and the staff were nice. Only problem was only one elevator worked so we had to often take the stairs which was horrible.”

“The kitchen garbage disposal did not work, my power was out at my home so I decided to get a room and I bought $200 worth of groceries and wasn’t able to utilize the sink, I reported right away, I stayed for three days and no one ever came. Upon arrival some kids were left alone which cause a fire in the microwave so my first room was smoky and my clothes were smoky just from walking up the hall. They did move my room and then I had the sink issue. Overall the hotel is beautiful, No one ever...

“Went through Expedia that charged me $166 and the property charged a room rate with them for $256 on top of $166 I already paid and that wasn't for incidentals that was $100 separate which understand. The staff said they took care of it but it seems as though the re fund is going to take a few days...”

“Free Coffee maker running all day, and staffs are friendly and helpful.”

“I do not have any complaints about my stay here. It is easy to get in and out. Layout can be confusing at first but just lookout for signage. I like the aesthetic on the outside, it is unlike any other building in the area. I only stayed here for one night but the stay was very peaceful and comfortable. Overall for a simple short budget stay this place is fine”

“No additional comments”

“Easy check in and good staff.”

“Everything was amazing. Only down side is the bar closes at 11 food stops @ 10”

“Excellent All. Areas , Staff, Breakfast, Parking, Clean Facilities”

“Da evitare il peggior motel che io abbia mai visto.”

“No breakfast”

“This Hotel is very clean with updates in room as well bath. Breakfast is great with good coffee. But for privacy we prefer higher level rooms, and they didn't grant us that. Next day storms hit the area and power outages were everywhere. Hotel has generator but only delivered power into the lobby but not the rooms, so they were hot. I know this is not the staff fault, but I feel staff can do better to comfort customers.”

“The front desk clerk with Red hair was so pleasant and friendly. The room was nicely decorated. A 1 inch beetle was in our bathroom which I killed and flushed. There were dead bugs around the floor next to the walls. Not sure if they were spider meals or if they had sprayed something to kill them but the debris needed cleaning. Airport traffic went right over this property and it was fairly loud but quieted down later overnight. Bagels and muffins and some small cereal options were for the...