Hotel a Dearborn Heights

“TV did not work and after 3 requests nothing has changed. Not very clean and hallways have good or other odor.”

“The hotel was very clean beautifully done all around amazing I definitely will stay there again. The only thing I would change is if you booked through Expedia, they don’t let you upgrade or change things if you need to, so I would definitely make it to where you could do that but overall super amazing”

“The staff is nice the rest is no comment...”

“Neglected and noisy hotel. The curtains were stained with blood. There is no air conditioning which came from the ceiling but cold or hot air which was produced by a fan coil on the ground under the window which if you have to operate it is extremely noisy and raises the dirty curtains. At 4 am the bathroom started making an intense noise, with a frightening vibration and at very high decibels. The lady at the reception refused to come and check the terrible noise. It would have taken her a...

“Nice stay. Staff was nice. Breakfast wasn't that good but overall nice stay!”

“Good”

“$20 extra for parking was Crazy”

“Close to the airport and has a 24/7 shuttle.”

“The fan in the bathroom never turned off and was loud the guests next to my room were loud at am”

“Yes”

“Breakfast!”

“There was door almming and baninging noise throughout the stay that seemded to be either structula.problem or maintenance issue. I also had issue with a group of young prople being loud for hours late at night. I called front desk but the clerk just said she will call the police. The noise continues well past 1am. I would not come back for sure.”

“The breakfast was very basic. I didn't enjoy it much but other than that, everything else was manageable.”

“Extremely helpful”

“Made to order”

“Very nice and clean hotel”

“Clean room and good service!”

“There was a strong sewage smell in the bathroom and it made the entire room stink. Also, I turned on the TV to wind down but the screen had a blue tint to it and we couldn’t watch anything. The staff were wonderful when we checked in & out. We also brought up these concerns to them as we were checking out and they were receptive to them.”