Motel a Monticello

“Absolutely terrible customer service. My party has the flu and think everybody would much rather not have somebody who is sick on the premises. I have been trying for two days to cancel my reservation and whenever somebody actually does answer the phone the guy just yells at you and hangs up on you. I am now stuck paying the fees because nobody on the other side knows how to answer a phone. I will tell anybody and everybody I know to never stay here.”

“The staff is super friendly and the place is fun”

“Good location. Clean, but the room could use a tighter fitting door.”

“Room seemed brand new. I would have given 5 stars, but the heat wasn't working. However, they did provide a portable space heater.”

“Parking was very convenient.”

“Scelto come tappa intermedia nella discesa tra Niagara e New York, anche per la vicinanza al gigantesco (e conveniente rispetto ai prezzi italiani…) outlet di Woodbory Common. Reception deprimente. Due palazzine a piano singoli e una palazzina a due piani. Tipico da serie telefilm 😅… Colazione pessima … Personale che si dà fare con quel che ha.”

“Pretty okay condition. Quiet and safe are. Good for the price! Breakfast however was a massive letdown. I always assumed a continental breakfast would actually involve food. They only had a cup of cereal and a single tiny muffin in a paper sack. So if you’re counting on eating here, don’t. Other than that no real complaints!”

“Todo”

“The room was cleanish. There was what I assume is soap residue on the shower curtain, a few stray hairs in the shower and I did not step on the floor barefoot. It was clean enough for what we needed but I would not book more than a few nights. There is only a mini fridge in the room and microwave in the lobby. Water pressure was good and hot. Overall cleanliness was disappointing but for the price I didn’t expect much better. The staff that I interacted with was kind. ”