Hotel a New Troy

“This place was clean & had some standards However the place is falling apart in away such as broken tiles, malfunctioning water fountains, & paint chipping”

“Very nice staff. Excellent breakfast .”

“The check in went well and the staff member very helpful and polite. The main part of the room was decently clean, however the bathroom was not. Mildew on the tile grout in a significant portion of the shower walls, and the plastic striping at the outside of the shower separating. Bed was decently comfortable but the fitted sheets were not, and the bottom sheet would not stay in place.”

“Rooms and bathrooms were clean and spacious. Breakfast was a little subpar, but easy to manage. Staff was helpful and caring!”

“Very old outdated hotel, rooms not very clean or well maintained.”

“Hot water for tea was always lukewarm and all coffees were not hot, only warm. No microwave in rooms. Otherwise everything was great.”

“Very drama free stay, near lots of food options and the highway, no complaints. I had a wifi issue that was on my end, but the front desk was very helpful in their attempts to resolve it.”

“The front desk was very nice. One elevator was broken. They are fixing the hotel up. Room was nice and ac worked great.”

“Great place, always stay hear.”

“Excellent fast and extremely friendly staff!”

“Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel”

“Friendly staff, clean rooms. Would recommend a stay. My only “complaint “ would be that the breakfast area closes at nine, not being an early riser 10 would be nice instead. Coffee was freely available in the lobby though.”

“The breakfast on Saturday morning was the best part of the whole stay. Great server great food and quite tasty ! The room was very clean but the internet was intermittent The TV was on and off every time it rained. Plus our room phone did not work at all.... Needs work. ✌”

“Easy to get to from the interstate for a quick overnight stay. Staff were friendly. Room was clean but could use some cosmetic updates. We stayed with a pet and would stay again.”

“Bellissima struttura ”

“Upon checkin the front desk gal charged me $50 more than my Expedia reservation, when I asked why, she stated the room rates where $269 a night, I said don't you have to honor the Expedia rate, and at first she acted like no, then when I showed her the reservation, she then changed her tune and stated it was a $25 security deposit per night, that would go towards my $75 pet fee. Unbelievable. The washcloths and hand towels are hidden in a drawer that I couldn't see until we where getting...

“Good room size”

“Walking in, the smell was strong chlorine and … something else. Not sure if they were trying to “hide” other odors. We were greeted by two men. One older gentleman was “in training” by the younger one, and he was speaking non English (my guess is Pakistani). Check in took longer than it should have, but they were nice enough. Kudos to both men: the younger showing much patience (I assume) and the older for willingness to learn something new. It was a little unnerving to hear a language I...

“I do not recommend staying here. Majority of the hotel has living residents. Place smells bad, they haven’t vacuumed or cleaned the carpets. People faded on drugs outside and in the hallways. Feel bad for the guy behind the counter residents yelling at him. He was very kind and helpful. The first room we got smelled so heavily of cigarettes we had him move us to another room. While in the new room, the television did not work. He came up and got it working. I would avoid this place.”

“Hot tub & pool was so dirty, where it looks like its never been Clean.... It was SO FILTY & NASTY!!!!!!”