Chalet a Newcastle Island

“good location and great staff, but not very clean.”

“The room was clean and bed was comfortable. Staff was friendly and available. Breakfast was good. Many spaces available for parking. Only issue was the a/c unit was very loud.”

“Nice lake view”

“The property has a nice appeal. The room was clean and the bed very comfortable and well appointed with a microwave and refrigerator in the room. The amenities in the bathroom were nice. The A/C however, was quite noisy.”

“Clean, quiet and very close to the ferry terminal.”

“Nice view, staff are great”

“Window has no screen and dirty. Air conditioning is making loud noise with fan running but does not cool the space. Bathroom sink does not drain well. Check-in took ~30 min. There is no common space or breakfast room. No one helped to check out. The laundry room which services the entire hotel is dirty. Noted homeless people staying under the exterior stair. Booked with Expedia which rates 8.2. Honestly don’t know how it gets rated with this high rating. Very disappointed and Certainly not...

“Excellent location clean rooms great quality coffee!”