Hotel con servizio concierge a North Cincinnati

“I books 2 rooms and paid up front to express. but Expedia only booked 1 room for me. And I had to book another room at much higher price at my own cost when arrival. Complained case to one of the agent. Only refund the 1 room at lower price. The agent do not even offer or ask what is my cost due to Expedia mistake. This is totally unacceptable. This only happens once. But twice. Last time when I booked resort room at Mexico Cancun moon palace. The similar situation happened . The agent resolved...

“My room was bigger than expected. It was very clean and quiet. The outdoor seating area with fire pit was a bonus”

“The elevator is NOT working. The lobby is closed and has plastic tarps up to block it off. Construction material is sitting by the front door. The front doors don’t always open and are supposed to be motion activated. The smoke alarm in the hallway had plastic covering it and was taped off with painters tape. Carpet is ripped in the room. The breakfast area was in a hotel room with NO hot breakfast. People were having a yelling match outside of our door early in the morning. The front desk...

“We stayed for the weekend and never had a maid come to the room. We didn’t ask ”

“Clean, quite, super convenient to many eateries and soccer fields where we spend most of our time!”

“The property was under major renovations, halls look terrible with construction debris everywhere. No WIFI, so no television, couldn't use Fire Stick. The girl at the desk work hard on the problem, after 4 hours the problem waa resolved, she also gave us $75 refunded, haven't seen it yet on my visa. Well not be staying there again. You must make sure your guess have everything they need after a long day of travel.”

“The shower needs better cleaning & updates. Hangers were broken & only had 2 of them. The iron leaked”