Hotel a Middletown

“Pool was crowded it would help to have it open earlier and close later for adults ”

“Rooms need lamps/outlets updated to allow usb plug in. Smart TVs would also be a nice touch. Had a small issue with the room that the GM personally addressed. Dinner was lackluster, but for something that’s free it’s serviceable. Staff an the overall property were both A+ though”

“Breakfast is excellent ”

“Tip - park by the back patio (they have ten spots and easy to get in and out. But, shhhhh!”

“Would have rated this higher except that there were a couple of times that I smelled cigarette smoke near the entrance due to workers smoking right outside the front door (one time I saw the worker, the other time it seemed that way but I didn't see it, just could smell it by the breakfast area). Would suggest not allowing workers to smoke that close to the entrance. I am a big fan of Holiday Inn Express & Suites and probably the main reason is due to how smoke-free they keep their hotels.”

“Recommend ”

“Everything was smooth and orderly. Well staffed. Will stay again. ”

“The room was spacious and clean. A wall between both would have made for nicer accommodations. Breakfast was okay. They need to invest in better coffee and make sure it is always hot. The last night was not so great. It seems that a ball team was staying there and they were loud in the hallway until midnight talking, running, and slamming doors. Location felt very safe. I couldn’t sleep one night so I went to the lobby to read so I wouldn’t wake my wife. The lobby lights were mostly off and the...

“Pool was ok. Staff friendly.”

“We stayed for the weekend and never had a maid come to the room. We didn’t ask ”

“Our first stay at one of your properties. There seemed to be a few things missing…a clock in the room, shower gel, and make up remover wipes. These are regularly included in other hotels where we’ve stayed. The breakfast was very good and Warren, the breakfast attendant, was very helpful and kept items well stocked and extremely clean. He makes a very good waffle too. Our room was very comfortable and the staff pleasant and helpful.”

“This was the worst hotel I have stayed at in Mason in all my visits. Extremely overpriced. I paid $180 per night for two nights. Check in was not good. I could barely understand what the front desk guy was saying. The room was very small, dated and musty smelling. There was no USB port in the room! Breakfast sucked. The eggs weren't real. I'm not sure what they were made out of. The English muffin was cold with no way to toast it. I will never stay here again.”

“Everything was good”

“Breakfast was great, place was clean. ”

“Loved the breakfast, at night a little loud w traffic”

“Breakfast was not good”

“Everything was clean and comfortable. ”

“Great stay. I have never experienced such hospitality by all staff at a hotel in the US before. Everyone working there genuinely seemed happy and enjoyed their job. This by far exceeded my expectations. Hotel was clean and well maintained and would definitely stay here again.”

“It was perfect for our soccer tournament. Clean, friendly, and comfortable. Great location!”

“The pool was not working when we showed up and the kids were bummed, everything else was nice ”