Hotel LGBTQIA+ a Puerto Morelos

“AC blasting, pure freedom ”

“Beach view ”

“I stayed 4 nights and 5 days at this resort to celebrate my best friend’s birthday, and it was amazing! Service was truly 10/10 everyone was exceptional, friendly, and welcoming. I booked our trip in August for our October stay and reached out to see if they offered personalized room decorations. Pamela, the Chief Concierge, was incredible — quick to respond, detail-oriented, and made sure everything, including our airport pickup, went smoothly. Communication was seamless thanks to a 24-hour...

“We had an incredible stay at Hyatt Ziva! From the moment we arrived, the service was top-notch. A special thank you to our butler Sandy, who went above and beyond to make our anniversary unforgettable — every detail was perfect, and her care truly elevated our entire experience. Erika, my masseuse, was absolutely amazing — one of the best massages I’ve ever had. She created such a calming, restorative space. Our whole family had a blast enjoying the variety of delicious food options and...

“very relaxing and fun place”

“Everything was awesome nothing to complain about ”

“X”

“The place was clean and nice. They had 2 pools and both were maintained properly with great views. Staff was friendly and greeting. Everything felt like home. I would definitely recommend this property to others for vacations.”