Hotel con servizio concierge a Southeast Birmingham

“We stayed over the weekend for my son-in-law’s memorial service. The hotel advertised a pool and hot tub, so we took our grandchildren for a swim and hoped the adults could relax in the hot tub. Unfortunately, the hot tub wasn’t working, was blocked off, and had no water, with dead cockroaches at the bottom. The pool was so cold it couldn’t be used either. The main reason we booked this hotel was for the pool, and had we known it wasn’t functional, we would have chosen somewhere else. We thought...

“I booked a room through Expedia. When i got to the Hotel they told me my room was not avaliable. When i told them i would just have to cancel due to them not having a room big enough to accomodate my family the hotel told me i would have to be charged a cancellation fee that cost almost as much as the room did for one night. After asking how that was fair to me due to it being their issue and not mine They said they would go ahead and cancel and not charge me. As of now they have still charged...