Hotel a Urbandale

“The tub had a large crack in the bottom of it. The room itself was fine and breakfast was as advertised. The bathroom in our room definitely needs some real upgrades, not up to Marriott standards.”

“Staff was great, the complimentary breakfast and dinner + drinks were such a money saving bonus. The location was great with plenty of conveniences around the property. Good gym, good pool!”

“advertised a continental breakfast----no eggs--waffle Iron didn't work 1st day----I feel like I need a refund-----3days no eggs 2 floor wasn't clean in my room”

“The location was so perfect. 3 restaurants just in front of the hotel... And just off the interstate on a convenient highway... Loved the place!”

“Wonderful place to stay”

“We came back to this same hotel from a stay in 2025. It has significantly gone downhill. The entrance, hallways and doors are scuffed and look really worn. After check-in we found that our room was not cleaned. We specifically requested a room on the backside of the hotel to avoid Interstate traffic noise. The request was not communicated. Our room was clean and smelled deeply of Pine Sol. It had a fire alarm that continuously chirped, randomly. The first night, we called a front desk personnel...

“The property, staff and cleanliness were amazing. The tv remote didn’t work correct in two of the three rooms we had. Don’t let the fact the property isn’t a new hotel scare you. I’d fully recommend this hotel especially for the price.”

“Great breakfast”

“This is by far our favorite place to stay when we are in Des Moines! They have never let us down in all the years we have been there, and that says a lot!”

“Did not keep the room clean on the every other day rotation they stated”

“All fine. Nice and comfortable rooms”

“Everything was great, no complaints and would stay here again for sure.”

“I like everything about the hotel and the staff is very friendly”

“The breakfast area was not very clean, food on floor and counter tops,”

“Nice pool and hot tub area. Not a lot of space to meet as a group. Rooms were OK. Not real fancy, but OK.”

“The room was huge. So much space to move around. Thank goodness for the toiletries bc we were only staying for 1 night & pack very light. The breakfast was ready before the set time, so whomever is leaving before 6am on the weekend will surely get a bite in before heading out.”

“The pool area is closed due to renovation but they have plenty of other spots on sight to meet and hangout. I loved the Pioneer bar and the bar tender makes great food and drinks of all kinds.”

“The property changed our reserved room without notification. Once we were checked in and saw the room and brought it to their attention, then they offered a discount.”

“Room was okay, bed was comfortable, but facility was not very clean and breakfast was mediocre.”

“Very clean. Spacious room. Helpful staff. Great location”