Hotel a Westvale

“was very nice”

“Clean room and easy free parking. Comfortable mod lobby area and breakfast spot. Ok breakfast if you want something basic. Small but adequate gym area and nice indoor basketball court. Very comfortable stay. This is a great go to place for us when visiting our son at Syracuse University.”

“WiFi was spotty.”

“Terribile… arrivati alle 19,30 e ci dicono che la camera è al 7 piano e l’ascensore e’ rotto. Le valige (pesantissime) dobbiamo portarle noi. Mi rifiuto…. Mi cercano un altro albergo a 15 minuti di distanza e riesco ad entrare in camera alle 23….. imbarazzanti. Io volevo riuscire a vedere il centro di Syracuse la sera, invece mi sono visto il parcheggio di un hotel in periferia. Evitate”

“Had a shower that you just step in but the rab bar was not attached to the wall by the toilet..felt totally unsafe”

“The location was perfect, right on the Erie Canal way. Staff let us bring out bicycles into our room. Laundry room was great! And just a mile walking to the Dinosaur BBQ was a big bonus.”

“Beautiful historical hotel. Front desk was pleasant. We only were stopping on our way to Canada.”

“Everything was great from the check-in with Nikkita to the convenient location to food. The room was clean and bedding was comfortable. We enjoyed our stay.”

“The staff is friendly and helpful. They provide shuttle from the airport to hotel which is very convenient. Will stay there again.”

“Very clean room. Breakfast was great. Kitchen accessibility was helpful.”

“Great place, clean and quiet Not too far from some good eateries”

“Have stayed here multiple times. This property never disappoints.”

“Nice clean place with free breakfast and 24 hour front desk staff. However, for some reason my room would not get cleaned. Most places will clean during the afternoon while everyone is out, but this place just did it in the morning during breakfast. Had to request clean towels from front office, which they did of course, and let them know my room needed to be cleaned but it was still not taken care of. Decent hotel but just disappointed with the lack of housecleaning.”

“The staff were friendly and helpful. Breakfast was good for the price: they had breakfast sandwiches that could be heated up in the microwave and a machine to make your own waffles. Coffee and juice were good. The facility and rooms were well cleaned but there is an HVAC/ ventilation issue. The main issue that we would want addressed before staying again is that the rooms do not smell fresh-- windows cannot be opened and the rooms smell musty and like mildew. This was a beautiful hotel probably...