Hotel a Isola di Madura

“Nice hotel to spend a night, conveniently located near the airport. However, the room that was assigned to us was extremely hot (last floor), so we had to choose between having the noisy AC unit on all night or sweating and being hot all night. Also, the room was very noisy, as it was located near some type of engine that made a plus noise all night (no, not the AC) and it made it hard to sleep even with earplugs on. suggestion: get a luggage scale available to guests. ”

“Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either. ”

“Nice hotel, Great Staff”

“great hotel staffs and service. ”

“I am extremely happy with my stay and thank you and staff for excellent service.”

“Check-in gradevole ed ottima comunicazione per ottenere i servizi desiderati. Camere confortevoli con Harman-Kardon sound bluetooth connesso al telefono. Pulizia ben curata, camere nuove”

“Servizio eccellente di tutto il personale”

“Ottimo albergo, ideale er soggiornare a Surabaya. Personale disponibile e gentilissimo. Un oasi di pace”

“Bellissimo hotel, struttura curata e una nota speciale per il personale, che è molto professionale e gentile. Servizi ottimi. Una volta varcata la soglia dell’albergo si assapora il silenzio e la pace dei giardini in contrasto con la caotica metropoli che c’è fuori. Consigliatissimo”

“Vriendelijkheid van personeel en klantgerichtheid is outstanding. ”

“I enjoyed my 3-day stay at JW Marriott Surabaya, staff was super nice. Kiki at Front Desk made my check in super easy and smooth, and Andyta, Putri, Oliv and Bima at lounge made me feel at home, they remembered all my favorite drink and foods. I appreciate their care and attention. ”

“I was delighted with the room, not your standard design. Snacks were free and there was a water cooler in the hallway, which is very handy and less wastage. Would definitely stay there again.”

“Very comfortable hotel with friendly staff and it catered all my needs and I want thank every one in the hotel for for their professional service, and one of the best thing I like most is the availability of fresh water in the hallway 24/7 usually when I travel I’m buying bottles of water, breakfast buffet was nice, pool was simply enjoyable, housekeeping was always clean and neat, the reception staff were always cheerful and friendly, the concierge very helpful. I recommended this hotel to my...

“Staff is nice and helpful, rooms is clean Food is good”

“Top notch”

“The staff were all very kind and friendly. The breakfast was delicious and I looked forward to it every day. The location of the pool and bar was great, and the sunset was amazing. I also had a 90-minute beauty treatment, which was very relaxing.”

“Nice staff and helpful The room is a bit old, but it is clean and in good condition”

“The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced ”

“Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation”

“Staff non parla bene l'inglese e la pulizia e' molto scadente ”

“Best hotel,recommended!”

“Everything was very good. The people were very nice. The staff is very attentive to our needs restaurant was excellent. The hostess was very good to our needs name Ferdi”

“Clean and new spacious room,conveniently located downtown near to Tunjungan Mall,walking distance ti many restaurant and shops.”

“Très propre, même les ascenseurs sont parfumés”